DrayTek is committed to providing high-quality, reliable, and secure products. As part of this commitment, it is sometimes necessary to discontinue and replace products to ensure DrayTek can continue to offer reliable networking products. To keep you informed about our product lifecycle, eligibility for firmware maintenance, and technical support, the following policy outlines DrayTek’s standard guidance commitment to its product range.
| Product Name | Product Status | Launched | Warranty Duration | Technical Support | EoS Date | Firmware Maintain Duration after EoS | EoL Date | |
|---|---|---|---|---|---|---|---|---|
| Vigor3900 |  |
End of Sale | 15/10/2010 | 2 | Limited | 09/03/2021 | 5 | 09/03/2026 |
| Vigor300B |  |
End of Sale | 11/06/2012 | 2 | Limited | 22/04/2021 | 5 | 22/04/2026 |
| Vigor2960 |  |
End of Sale | 01/08/2012 | 2 | Limited | 09/12/2021 | 5 | 09/12/2026 |
| VigorAP 810 |  |
End of Sale | 16/12/2013 | 2 | Limited | 07/02/2023 | 3 | 07/02/2026 |
| VigorAP 710 |  |
End of Sale | 24/02/2014 | 2 | Limited | 10/03/2022 | 3 | 10/03/2025 |
| VigorAP 910C |  |
End of Sale | 31/08/2015 | 2 | Limited | 05/06/2021 | 3 | 05/06/2024 |
| Vigor3220 |  |
End of Sale | 23/11/2015 | 2 | Limited | 01/04/2022 | 5 | 01/04/2027 |
| VigorBX 2000 |  |
End of Sale | 04/02/2016 | 2 | Limited | 05/06/2021 | 5 | 05/06/2026 |
| Vigor2952 |  |
End of Sale | 03/05/2016 | 2 | Limited | 01/04/2022 | 5 | 01/04/2027 |
| VigorNIC 132 Series |  |
End of Sale | 08/06/2016 | 2 | Limited | 12/05/2023 | 3 | 12/05/2026 |
| Vigor2952P | |
End of Sale | 08/02/2017 | 2 | Limited | 01/04/2022 | 5 | 01/04/2027 |
| VigorSwitch P1280 |  |
End of Sale | 04/10/2017 | 2 | Limited | 07/02/2023 | 3 | 07/02/2026 |
| Vigor2862 LTE Series |  |
End of Sale | 18/10/2017 | 2 | Limited | 12/05/2023 | 5 | 12/05/2028 |
| Vigor2862 Series |  |
End of Sale | 18/10/2017 | 2 | Limited | 12/05/2023 | 5 | 12/05/2028 |
| Vigor2926 LTE Series |  |
End of Sale | 08/11/2017 | 2 | Limited | 01/04/2022 | 5 | 01/04/2027 |
| Vigor2926 Series |  |
End of Sale | 08/11/2017 | 2 | Limited | 01/04/2022 | 5 | 01/04/2027 |
| VigorSwitch G1280 |  |
End of Sale | 20/12/2017 | 2 | Limited | 07/02/2023 | 3 | 07/02/2026 |
| VigorSwitch P1092 |  |
End of Sale | 27/12/2017 | 2 | Limited | 08/07/2022 | 3 | 08/07/2025 |
| VigorSwitch P2280 |  |
End of Sale | 27/12/2017 | 2 | Limited | 13/11/2021 | 3 | 13/11/2024 |
| Vigor2133 Series |  |
End of Sale | 07/03/2018 | 2 | Limited | 01/04/2022 | 3 | 01/04/2025 |
| Vigor2762 Series |  |
End of Sale | 21/03/2018 | 2 | Limited | 11/05/2023 | 3 | 11/05/2026 |
| VigorAP 920R Series |  |
End of Sale | 06/06/2018 | 2 | Limited | 01/11/2023 | 3 | 01/11/2026 |
| VigorSwitch P2121 |  |
End of Sale | 07/09/2018 | 2 | Limited | 08/07/2022 | 3 | 08/07/2025 |
| VigorSwitch G2500 |  |
End of Sale | 20/03/2019 | 2 | Limited | 05/01/2022 | 3 | 05/01/2025 |
| VigorSwitch P2500 |  |
End of Sale | 20/03/2019 | 2 | Limited | 05/01/2022 | 3 | 05/01/2025 |
| VigorSwitch G2280x |  |
End of Sale | 31/07/2019 | 2 | Limited | 18/10/2024 | 3 | 18/10/2027 |
| VigorSwitch P2280x |  |
End of Sale | 31/07/2019 | 2 | Full | 11/11/2024 | 3 | 11/11/2027 |
| VigorAP 802 |  |
End of Sale | 30/10/2019 | 2 | Limited | 01/11/2023 | 3 | 01/11/2026 |
| VigorSwitch G1085 |  |
End of Sale | 25/12/2019 | 2 | Limited | 08/07/2022 | 3 | 08/07/2025 |
| VigorSwitch G2121 |  |
End of Sale | 25/12/2019 | 2 | Limited | 05/06/2024 | 3 | 05/06/2027 |
| VigorSwitch P1085 |  |
End of Sale | 25/12/2019 | 2 | Limited | 08/07/2022 | 3 | 08/07/2025 |
| VigorAP 1000C |  |
End of Sale | 04/03/2020 | 2 | Limited | 25/07/2024 | 3 | 25/07/2027 |
| VigorSwitch G2540x |  |
End of Sale | 01/07/2020 | 2 | Limited | 04/01/2023 | 3 | 04/01/2026 |
| VigorSwitch P2540x |  |
End of Sale | 01/07/2020 | 2 | Limited | 04/01/2023 | 3 | 04/01/2026 |
| Vigor2962P |  |
End of Sale | 26/05/2021 | 2 | Limited | 01/11/2023 | 5 | 01/11/2028 |
| Vigor130 |  |
Available | 30/05/2013 | 2 | Full | 3 | ||
| Vigor2832 Series |  |
Available | 25/05/2016 | 2 | Full | 5 | ||
| VigorAP 918R Series |  |
Available | 05/02/2018 | 2 | Full | 3 | ||
| VigorSwitch G1080 |  |
Available | 30/05/2018 | 2 | Full | 3 | ||
| Vigor165 |  |
Available | 24/01/2019 | 2 | Full | 3 | ||
| VigorAP 903 |  |
Available | 29/01/2019 | 2 | Full | 3 | ||
| Vigor2620 LTE Series |  |
Available | 10/04/2019 | 2 | Full | 3 | ||
| VigorLTE 200n |  |
Available | 06/05/2019 | 2 | Full | 3 | ||
| Vigor2765 Series |  |
Available | 17/07/2019 | 2 | Full | 3 | ||
| Vigor3910 |  |
Available | 17/12/2019 | 2 | Full | 5 | ||
| Vigor2865 Series |  |
Available | 15/01/2020 | 2 | Full | 5 | ||
| Vigor2915 Series |  |
Available | 15/01/2020 | 2 | Full | 3 | ||
| VigorAP 912C |  |
Available | 05/02/2020 | 2 | Full | 3 | ||
| Vigor2865 LTE Series |  |
Available | 24/06/2020 | 2 | Full | 5 | ||
| VigorSwitch G2540xs | |
Available | 01/07/2020 | 2 | Full | 3 | ||
| VigorSwitch P2540xs | |
Available | 01/07/2020 | 2 | Full | 3 | ||
| Vigor166 | |
Available | 05/08/2020 | 2 | Full | 3 | ||
| Vigor2927 LTE Series |  |
Available | 05/08/2020 | 2 | Full | 5 | ||
| Vigor2927 Series |  |
Available | 05/08/2020 | 2 | Full | 5 | ||
| VigorAP 960C |  |
Available | 02/12/2020 | 2 | Full | 3 | ||
| Vigor2962 |  |
Available | 09/12/2020 | 2 | Full | 5 | ||
| Vigor2135 Series |  |
Available | 16/12/2020 | 2 | Full | 3 | ||
| VigorSwitch G2100 |  |
Available | 27/01/2021 | 2 | Full | 3 | ||
| VigorSwitch P2100 |  |
Available | 27/01/2021 | 2 | Full | 3 | ||
| VigorAP 1060C |  |
Available | 31/03/2021 | 2 | Full | 3 | ||
| Vigor167 | |
Available | 23/06/2021 | 2 | Full | 3 | ||
| Vigor2866 LTE Series |  |
Available | 29/09/2021 | 2 | Full | 5 | ||
| Vigor2866 Series |  |
Available | 29/09/2021 | 2 | Full | 5 | ||
| Vigor2766 Series |  |
Available | 13/10/2021 | 2 | Full | 3 | ||
| VigorSwitch FX2120 |  |
Available | 27/04/2022 | 2 | Full | 3 | ||
| VigorSwitch G1282 | |
Available | 27/04/2022 | 2 | Full | 3 | ||
| VigorSwitch P1282 | |
Available | 27/04/2022 | 2 | Full | 3 | ||
| VigorSwitch PQ2200xb |  |
Available | 06/07/2022 | 2 | Full | 3 | ||
| VigorSwitch Q2200x |  |
Available | 06/07/2022 | 2 | Full | 3 | ||
| Vigor2763 Series |  |
Available | 13/07/2022 | 2 | Full | 3 | ||
| VigorAP 906 |  |
Available | 09/11/2022 | 2 | Full | 3 | ||
| VigorAP 1062C |  |
Available | 01/11/2023 | 2 | Full | 3 | ||
| VigorSwitch G2282x |  |
Available | 15/11/2023 | 2 | Full | 3 | ||
| VigorSwitch P2282x |  |
Available | 15/11/2023 | 2 | Full | 3 | ||
| Vigor3912 Series |  |
Available | 24/01/2024 | 2 | Full | 5 | ||
| Vigor2927L-5G Series |  |
Available | 24/04/2024 | 2 | Full | 5 | ||
| VigorAP 962C |  |
Available | 12/06/2024 | 2 | Full | 3 | ||
| Vigor2865L-5G Series |  |
Available | 17/07/2024 | 2 | Full | 5 | ||
Note
1. Product Status
Available: Product is available on sale
End of Sale: Product has been discontinued and is no longer on sale
End of Life: Product has reached its End of Life date and is no longer supported
2. Warranty
DrayTek guarantees that defective products will be repaired or replaced within the warranty period. Click here to get more details about our Warranty Policy.
3. Support
Full: Firmware and software updates will be provided for feature improvements, maintenance, and security. Complimentary technical support will be available as long as the product’s networking technology is not obsolete. The availability of enhanced technical support depends on regional purchase channels and/or individual service agreements.
Limited: Critical security updates for firmware or software will be provided. Feature improvements and maintenance will not be covered. Complimentary technical support will continue as long as the product’s networking technology is not obsolete. The availability of enhanced technical support depends on regional purchase channels and/or individual service agreements.
Expired: Product is not guaranteed to receive security updates for firmware or software. Complimentary technical support will continue as long as the product’s networking technology is not obsolete. The availability of enhanced technical support depends on regional purchase channels and/or individual service agreements.
4. End of Sale
It refers to the date DrayTek announced the product was discontinued and the End of Sale for the product.
5. Firmware Maintain Duration after EoS
The duration (number of years) indicates the guaranteed support period for critical security updates. After this duration updates are not guaranteed.
6. End of Life
This date signifies the end of life for the product and refer to the last date DrayTek guarantees to provide critical security updates. After this date, DrayTek may provide security updates as deem appropriate, subject to technical and other limitations. However, hardware repairs will no longer be available.
To ensure the best possible support, it is essential that you have networking experience and product knowledge. You must also provide the username and password to log into your router (unless it still uses default settings) and login information for your ISP. Knowing the current firmware version before calling will save time. Please have your product serial number ready, as it can be found on the bottom of your unit or in the web interface for newer models. Click the link to be redirected to our email support service.
Modem | |
|---|---|
| Vigor 130 ADSL/VDSL Modem | Version: 3.7.6 |
| Vigor 166 G.fast/VDSL Modem | Version: 4.2.3 |
| Vigor 167 ADSL/VDSL Modem | Version: 5.1.1 |
SoHo | |
|---|---|
| Vigor 2762 Series | Version: 3.8.9.1 |
| Vigor 2763 Series | Version: 4.4.2.1 |
| Vigor 2765 Series | Version: 4.4.0 |
| Vigor 2766 Series | Version: 4.3.1.2 |
Business | |
|---|---|
Network Management System |
|
|
VigorACS 3 Username: guest |
Version 3.3.1 |
Wireless Access Points |
|
| VigorAP 710 | Version: 1.2.5 |
| VigorAP 802 | Version: 1.4.2 |
| VigorAP 810 | Version: 1.2.5 |
| VigorAP 902 | Version: 1.2.5 |
| VigorAP 903 | Version: 1.4.2 |
| VigorAP 906 | Version: 1.4.5 |
| VigorAP 910C | Version: 1.2.5 |
| VigorAP 912C | Version: 1.4.2 |
| VigorAP 918R series | Version: 1.3.2 |
| VigorAP 920R series | Version: 1.3.0 |
| VigorAP 960C | Version: 1.4.2 |
| VigorAP 962C | Version: 1.5.4 |
| VigorAP 1000C | Version: 1.3.2 |
| VigorAP 1060C | Version: 1.4.4 |
| VigorAP 1062C | Version: 1.5.2 |
Firewalls/Routers |
|
| Vigor 2620Ln | Version: 3.8.12 BT |
| Vigor 2832 series | Version: 3.9.1 |
| Vigor 2862 series (Lac model) | Version: 3.9.2 |
| Vigor 2865 series (Vac model) | Version: 4.3.2 |
| Vigor 2865Lac - wireless VDSL router with 4G/LTE modem | Version: 4.2.3 |
| Vigor 2866Vac - wireless G.fast router with VoIP | Version: 4.3.2 |
| Vigor 2926 series | Version: 3.9.3 |
| Vigor 2927 series (Lac model) | Version: 4.2.3 |
| Vigor 2952 | Version: 3.9.1 |
| Vigor 2960 | Version: 1.5.1.6 |
| Vigor 2962 | Version: 4.3.1.1 |
| Vigor 3220 | Version: 3.9.1 |
| Vigor 3900 | Version: 1.5.1.6 |
| Vigor 3910 | Version: 4.3.1.1 |
| Vigor 3912 | Version: 4.3.5 |
| Vigor 3912S | Version: 4.3.6 |
| Vigor BX2000 | Version: 3.8.8.4 |
Switches |
|
| VigorSwitch FX2120 | Version: 3.7.0 |
| VigorSwitch G1085 | Version: 2.6.0 |
| VigorSwitch G1280 | Version: 2.6.0 |
| VigorSwitch G1282 | Version: 2.6.9 |
| VigorSwitch G2100 | Version: 2.6.8 |
| VigorSwitch G2280 | Version: 2.6.0 |
| VigorSwitch G2280x | Version: 2.6.8 |
| VigorSwitch G2282x | Version: 2.9.1 |
| VigorSwitch G2500 | Version: 2.6.0 |
| VigorSwitch G2540x | Version: 2.6.3 |
| VigorSwitch P1085 | Version: 2.6.0 |
| VigorSwitch P1280 | Version: 2.6.0 |
| VigorSwitch P1282 | Version: 2.7.0 |
| VigorSwitch P2100 | Version: 2.6.8 |
| VigorSwitch P2121 | Version: 2.6.0 |
| VigorSwitch P2280 | Version: 2.6.0 |
| VigorSwitch P2280x | Version: 2.6.8 |
| VigorSwitch P2282x | Version: 2.9.1 |
| VigorSwitch P2500 | Version: 2.6.0 |
| VigorSwitch P2540x | Version: 2.6.3 |
| VigorSwitch PQ2200xb | Version: 2.7.1 |
| VigorSwitch Q2200x | Version: 2.7.1 |
| SoHo | |
|---|---|
| For ADSL/VDSL | |
| Vigor2760 Series | Version 3.7.5.2 |
| Business | |
|---|---|
| Wireless Access | |
| VigorAP 710 | Version:1.1.1.1 |
| VigorAP 810 | Version:1.1.7 |
| VigorAP 900 | Version:1.1.7.1 |
| VigorAP 902 | Version:1.1.5.2 |
| VigorAP 910C | Version:1.1.5.1 |
| Firewalls/Routers | |
| Vigor2830 Series | |
| Vigor 2860 Series | Version:3.8.2.2 |
| Vigor 2832 Series | Version:3.8.2.2 |
| Vigor 2925 Series | Version:3.8.2.2 |
| Vigor 2960 | Version:1.5.1.4 |
| Vigor 3900 | Version:1.5.1.4 |
| Vigor 2952 | Version:3.8.2.1 |
| Switches | |
| VigorSwitch G2240 | Version: 1.19 |