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Vigor IPPBX 3510 Update Guide UPDATES TO THE FIRMWARE MUST BE PERFORMED LOCALLY

Before updating the firmware, it is advisable to take a full backup of the IPPBX configuration using the Firmware upgrade utility so that you have the full VoIP module and IPPBX configuration files: http://www.draytek.co.uk/archive/ippbx/kb_ippbx_3510_backup.html

Firmware upgrades should be performed incrementally to the firmware versions in bold shown in the table above so that the configuration files can update between versions.
Upgrading directly from 3.5.5.2 to 3.5.7.4 for instance will result in an unworkable configuration file.
Previous firmware versions can be downloaded from here:
ftp://ftp.draytek.com/VigorIPPBX3510/Firmware/

Most firmware versions provide an auto updater which updates both the VoIP module firmware and main firmware, in which case follow this setup guide:
http://www.draytek.co.uk/archive/ippbx/kb_ippbx_3510_upgrade.html

If there are issues with using the auto updater, it's possible to update the firmware for both the IPPBX and the internal VoIP module using the Firmware Upgrade Utility, which can be downloaded from the Router Tools section of this page: http://www.draytek.co.uk/support/downloads.html

Upgrade using Firmware Upgrade Utility

1. The PC sending the firmware using the firmware upgrade utility:
   • Should have a fixed IP address on the network rather than being assigned by DHCP
   • Any firewalls should be disabled or the firmware upgrade utility should have an exception set
   • The firmware upgrade utility should be run as administrator:
     

     

2. In the firmware upgrade utility, click on the "..." button to search for the IP address of the IPPBX, if the list doesn't populate automatically, click the Refresh button, select the Vigor IPPBX 3510 Series entry from the list then click OK.
   

   

3. Once that has been selected, browse for the firmware files for the IPPBX and the VoIP module as the filenames show in this example:
   

   

4. With this set up, click the Send button, it will then show "Sending VoIP Module file" followed by “Upgrading VoIP Module”, this will take a few minutes to complete and once it has finished, it will show dialog box, click Yes:
   

   

The upgrade utility will then try to send the main firmware which will show the “Sending” bar moving across, once that completes it will show that it is waiting for the IPPBX to come back online which will take 3-4 minutes at which point it should confirm that the IPPBX is back online, it should then be possible to log in and check the firmware:

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