Internal Sales Executive

Job title: Internal Sales Executive

Reporting to: Julian Hubble – Sales and Marketing Director

Location: North London

Contract: Permanent

Job Purpose Summary

To be key day to day point of contact for our regular active accounts and to increase sales according to sales targets

Responsibilities & Accountabilities

Key Role Responsibilities:

  • Communicating sales messages to key contacts within our regular active accounts via mail and phone.
  • Assisting partners in identifying the right products to address their specific requirements.
  • Managing specific outbound phone campaigns as lead follow up.
  • Using internal systems to enter orders from our partners.
  • Updating the internal customer database to ensure all relevant data is captured

Business Planning

  • To formulate quarterly outbound contact plans
  • To quickly gain the necessary product knowdlege to handle most general sales enquiries

Market knowledge

  • A basic understanding of the networking market and familiarity of the broad solution sets
  • A basic understanding of the routes to market and the roles of the various channel organsations
  • A basic understanding fo the competition to DrayTek


  • I high competency to communicate clearly on the phone.
  • A good listener that can quickly understand and empathise with customers.
  • Ability to position the DrayTek solution as a value added proposition
  • Ability to get the job done within set timescales.
  • Ability to Influence the buying decision.


  • Work to deadlines including prioritising your workload
  • Maintain a smart and professional appearance at all times
  • Ensure line manager is fully aware of your activities, which accounts you are working on and that there is regular ad hoc feedback on how sales strategies are progressing
  • Attend various trade shows and other activities that support the sales effort as defined by line manager
  • Updating the company CRM system with all of the key contacts, the markets served and forecasted buisiness within your distributor accoutns.

Key Measures of Performance:

  • Monthly sales review meeting with line manager and other individuals to monitor progress and identify where support may be required
  • Up-dates on how you are performing vs targets and expectations of DrayTek.
  • Direct feedback from each account on your perceived effectiveness, presence on ther sales floor and business acumen required to drive the business forward.


  • At least 1 year experience of selling or supporting networking products or trained in telesales.
  • A working knowledge of routers, access points and LAN switching.