Latest Support Articles

Welcome to the Latest Support Articles. These are the most recently published Product Support entries.

Note: This is an enhanced resource is for existing owners in the UK/Ireland.
For pre-sales queries, please email to and we'll be happy to advise.

Latest Articles Article ID
Use VigorACS 3 to Schedule and Automate Firmware Upgrades 1330
Use VigorACS 3 to Remotely Upgrade Firmware of one CPE 1336
Upgrade VigorACS 3 server on Linux platform 1302
How to fix SSL VPN connection error after upgrading to iOS 13 and macOS 10.15 1320
New BT services SoGEA and SoGFast explained 1299
VigorACS 3 - Connect a VigorSwitch Network Switch to VigorACS 1327
VigorACS 3 - Connect a VigorAP Access Point to VigorACS 3 1328
VigorACS 3 - Managing Networks in VigorACS 3 1329
VigorConnect - Installation Guide for Linux 1323
VigorACS 3 - Connect a Vigor Router to VigorACS as a CPE 1301
VigorACS 3 - Creating new User accounts 1324
VigorACS 3 - Setting up SD-WAN 1325
Enabling the Ethernet WAN Port on DrayTek Vigor 2762 & 2765 1254
Allow Remote Dial-In VPN only during Working Hours with Schedule 1255
Forward All DNS Queries to a Private DNS Server 1284
Update VigorAPs configuration by AP Management (APM) 1287
Wake up your PC by using WoL (Wake on LAN) 1288
Start using Central AP Management 1289
How to schedule a CPE to reboot periodically via VigorACS 2 1223
How to Backup the Database of VigorACS 2 1251