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SkyQ and Draytek 2862

  • jamiepwooduk
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22 Nov 2020 18:55 #1 by jamiepwooduk
SkyQ and Draytek 2862 was created by jamiepwooduk
I have an issue with SkyQ and my Draytek router. The SkyQ will not stay connected to the internet when Draytek is the router. It connects and the disconnects in a constant loop. Swapping out for Apple Router + BT Modem fixes the issues immediately.

Tried so far:

1. Draytek firmware upgrade.
2. SkyQ firmware upgrade.
3. SkyQ static IP
4. SkyQ Google DNS
5. Turn on/off IGMP Proxy
6. Turn on/off IGMP Snooping
7. Turn on Jumb Frames
8. Disable DoS Protection

All without success. Any help very much appreciated.

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  • gscott99
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02 Feb 2021 11:59 #2 by gscott99
Replied by gscott99 on topic Re: SkyQ and Draytek 2862
You might already have your problem sorted by now, but if not then here's what works for me.

- Set the DNS server on the SkyQ box to be 8.8.8.8 (Google's DNS) or 1.1.1.1 (Cloudflare)
- If you have more than 1 WAN, then you need to set a route policy so that the SkyQ box only uses a single WAN. I would use the fastest connection available here.

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  • bookit
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04 Feb 2021 12:25 #3 by bookit
Replied by bookit on topic Re: SkyQ and Draytek 2862
I've had an issue with Sky Q constantly changing between network being ok or not if "DNS Security" is enabled on my 2862.

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14 Feb 2021 17:35 #4 by sturrock
Replied by sturrock on topic Re: SkyQ and Draytek 2862
We have zero problems with the 2862 and Sky Q.

How many Sky Qs and are they all hard wired to the network?

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  • jamiepwooduk
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14 Feb 2021 18:09 #5 by jamiepwooduk
Replied by jamiepwooduk on topic Re: SkyQ and Draytek 2862
1 main box hard wired to switch. 2 mini box hard wired to switch. Switch hard wired to draytek.if I swap Draytek for old Apple Router works straight away ok

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14 Feb 2021 18:32 #6 by sturrock
Replied by sturrock on topic Re: SkyQ and Draytek 2862
Is wifi turned off on the Sky Q boxes in the installers menu?

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