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IPPBX 2820 customizing voice prompt for voice mail system

  • stpalme
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12 Jan 2010 13:27 #59773 by stpalme
Next problem: Does anybody knows which user prompt number is for the voicemail prompt in the IVR configuration menu? I mean the prompt which is played for an external caller who wants to leave a message.

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26 Jan 2010 12:26 #60057 by haywardi
Hi,

I could do with the same information.

I think the standard prompt is almost rude. At least it could say something like "I'm sorry the person you called is not available, please leave a message after the tone!".

Anyone? Please?

Iain

Iain

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  • mactsk
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26 Jan 2010 13:55 #60063 by mactsk
I can't even play the files. Anyone has a program capable of opening/saving those files?

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26 Jan 2010 16:08 #60068 by asimm.it
have you tried the windows sound recorder?

this is usually found in start menu > all programs > accessories > sound recorder.

Lee

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26 Jan 2010 17:44 #60071 by haywardi
Hi Lee,

Any chance of a pointer on how to customise the voice mail prompt?

Thanks in advance

Iain

Iain

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26 Jan 2010 18:41 #60073 by admin
Call the PBX support number; they will tell you how, but the easiest way is via an extension handset.



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