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Vigor 120 will not connect to internet

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22 Jul 2012 12:38 #73001 by stinkyfive
Vigor 120 will not connect to internet was created by stinkyfive
Hi,

I am using an apple airport extreme with the Vigor modem and it has been working flawlessly for around 12months, just lately connections have become unreliable so I have been using a netgear router whilst I try to iron this out.

Now, I am unable to get into the setup using 192.168.2.1 unless I plug the mac directly into the modem. I cannot get internet at all despite settings appearing to sync, the light never comes on on the 120.

I have substituted my brand new airport express and this cannot get online either so I can only assume the root cause is the modem?

*edit* it's a V2 by the way.

Any help very gratefully received, thanks. Elliot.

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22 Jul 2012 22:52 #73004 by nealuk
Replied by nealuk on topic Re: Vigor 120 will not connect to internet
Hi, could you confirm you're on Firmware version 3.2.6 and also your ISP if possible please?

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23 Jul 2012 10:02 #73007 by stinkyfive
Replied by stinkyfive on topic Re: Vigor 120 will not connect to internet
Hi, thanks for your response.

I'm with BT (not infinity)

Model Name : Vigor120 v2
Firmware Version : 3.2.4.4
Build Date/Time : Jul 16 2010 17:31:09
ADSL Firmware Version : 321311_A Hardware: Annex A

Hope that helps ?

Cheers, Elliot.

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23 Jul 2012 11:12 #73008 by nealuk
Replied by nealuk on topic Re: Vigor 120 will not connect to internet
Hello, I'd suggest firstly that you move up to the latest firmware: ftp://draytek.com/Vigor120%20V2/Firmware/V3.2.6/AnnexA/Vigor120_V2_v3.2.6_AnnexA_332201.zip (use the .rst file for best results!) and see if that improves things.

Best regards,

Neal

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24 Jul 2012 09:01 #73018 by stinkyfive
Replied by stinkyfive on topic Re: Vigor 120 will not connect to internet
Thanks Neal, will try it now, I could only find firmware for 3.2.4.4 which is what I've got.

Will report back later.

*later* - It worked! thanks Neal, really appreciate your help - no idea what went wrong but as soon as I upgraded the FW, I got green lights and an internet connection, airport then picked it straight up and away she went. Chuffed, thanks again.

Elliot.

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24 Jul 2012 10:26 #73023 by nealuk
Replied by nealuk on topic Re: Vigor 120 will not connect to internet
Great news Elliot! Thanks for taking the time to post success. Regards, Neal

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