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BT Infinity with 2850n - Ping Timeout-slow or no connections
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05 Jul 2013 00:27 #76880
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BT Infinity with 2850n - Ping Timeout-slow or no connections was created by exploit
Hi. I have retried to replace a BT Hub 4 running BT Infinity with a 2850n but connection is terrible :evil:
2850n is on latest firmware v2850_364_2471201.zip . It connect and seem to sync with a good speed but keep getting ping timeout and connection lost. Connection unusable. I left connection overnight hoping it would settle down. But no luck.
Trying BT Wholesale Speed test sometime result with page unable to load.
This is my vdsl status , does my SNR look too high?
And here is a speed test log. The start is with BT Hub, then I change to 2850n and you see the packet lost & ping goes up. Towards the end I switch back to BT Hub and the packet lost disappear, connect is now useable.
Anyone got any suggestions please? I am willing to try any beta firmware if any are available?
Many Thanks
2850n is on latest firmware v2850_364_2471201.zip . It connect and seem to sync with a good speed but keep getting ping timeout and connection lost. Connection unusable. I left connection overnight hoping it would settle down. But no luck.
Trying BT Wholesale Speed test sometime result with page unable to load.
This is my vdsl status , does my SNR look too high?
And here is a speed test log. The start is with BT Hub, then I change to 2850n and you see the packet lost & ping goes up. Towards the end I switch back to BT Hub and the packet lost disappear, connect is now useable.
Anyone got any suggestions please? I am willing to try any beta firmware if any are available?
Many Thanks
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05 Jul 2013 02:23 #76882
by babis3g
Replied by babis3g on topic Re: BT Infinity with 2850n - Ping Timeout-slow or no connect
Hi
Firmware 3.6.4 has fix the speed issue but seems it has a mismatching or conflict ... i have issue with wan 2 ... other users with DNS lookups etc ... i would say to contact the support (the main point of my reply) ... they are the ones may have beta for testing
http://www.draytek.co.uk/support/techquery.html
About SNR seems is not high ... just the draytek seems not has the decimal (comma or full stop) so your SNR i would say is 12.9 Up & 11.4 DOWN but check with support as well
I also see few errors with upstream so ask this too
Firmware 3.6.4 has fix the speed issue but seems it has a mismatching or conflict ... i have issue with wan 2 ... other users with DNS lookups etc ... i would say to contact the support (the main point of my reply) ... they are the ones may have beta for testing
About SNR seems is not high ... just the draytek seems not has the decimal (comma or full stop) so your SNR i would say is 12.9 Up & 11.4 DOWN but check with support as well
I also see few errors with upstream so ask this too
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05 Jul 2013 07:48 #76883
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Replied by exploit on topic Re: BT Infinity with 2850n - Ping Timeout-slow or no connect
Thanks babis3g I will contact support
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05 Jul 2013 13:02 #76885
by voodle
Replied by voodle on topic Re: BT Infinity with 2850n - Ping Timeout-slow or no connect
Try out the 3.6.3 firmware, it has a different VDSL modem code, it can be found on
ftp://ftp.draytek.com
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05 Jul 2013 21:04 #76889
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Replied by exploit on topic Re: BT Infinity with 2850n - Ping Timeout-slow or no connect
Contacted Draytek support and they instructed that I try and disable QoS & DoS defence if enabled. They also sent 2 different firmwares to try. I will be trying over the weekend.
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10 Jul 2013 14:48 #76933
by mpcjames
Replied by mpcjames on topic Re: BT Infinity with 2850n - Ping Timeout-slow or no connect
Hi
Did you find a solution to this?
Did you find a solution to this?
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