Good morning
I have configured a Windows 10 laptop with a standard user account.
The Draytek Smart VPN client is installed but every time I try and run as the standard user, i get the UAC popup asking for administrator details.
UAC is set to "Never Notify" and the end user account has to be standard for security reasons.
Does anyone have any ideas?
Many thanks
SM

The current DrayTek Smart VPN client software does require administrator rights to operate.

The ability to operate from a user level account is being looked into and I recommend contacting the support team for updates on when a new version will be available that can do this.

New version 4.3.4 is available - https://www.draytek.co.uk/support/downloads/software

From the release notes: User level accounts in Windows can now operate the DrayTek Smart VPN Client.

Seems to work fine.

um - seems to not work at all on Windows 10 Pro 64-bit ([Version 10.0.16299.371])... at least, not without downgrading one of the O/S's security features.

What happens, is a subliminal flash of the SmartVPN main window and an event is written to the event log:

The SmartVPN Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

This is the best explanation I can find , although it is actually pertaining to Windows Server 2008/Vista. The 'fix' described on that page is useless (clearing the "interact with Desktop" setting), because the service appears to have been written to do just that, in order to function

This Stack overflow page describes the alternative strategy, of downgrading your system security instead - which does work.

I wonder which (if any) system, Draytek tested this on?

That's bizarre, it's running fine on my Win10 64 Pro laptop. I checked that registry key just in case and it's set to 1, so interactive services are disabled.

That said, I'm local administrator on this machine - I'll try it on the company laptop tomorrow and see what happens.

Probably a dumb question: did you install as administrator?

prushmere wrote: Probably a dumb question: did you install as administrator?

Yes

I also tried it on a second system - with the same results as the first one.