Artifice wrote:
I am trying to access Disney+: https://www.disneyplus.com/en-gb/login

It is blocked on all devices if i try to connect through the 2862ac

It is blocked on all devices if I try to connect through the 2862ac, either with a wired or Wi-Fi connection, but connecting with my iPhone via 4G works fine.

hornbyp wrote:
'Tis indeed a Mickey Mouse implementation, that Disney have put together

Reading through the multitude of resources, that have sprung up on the Web to deal with this issue - it seems the general approach is to resort to Witchcraft

We could try something a little more systematic :wink:
You said:

It is blocked on all devices if I try to connect through the 2862ac, either with a wired or Wi-Fi connection, but connecting with my iPhone via 4G works fine.

So at the very least, we know that the Iphone's Browser works with this site and that its network connection works. So - as you suggest - something related to your Broadband then.

Some guesses at to what it might be ...

• Something about your IP address or 'deemed location', derived from it. (Disney say not...)


• Routing.


• MTU


• Firewalling

What does the Router MTU Discovery function say for "95.101.19.217" (That is the IP address that www.disneyplus.com currently resolves to for me). I get 1492 as the answer, which is what my Router is set to.

What do you get , if you ping or tracert "www.disneyplus.com".
I get:

Code:

D:\>ping www.disneyplus.com Pinging e14245.dscb.akamaiedge.net [95.101.19.217] with 32 bytes of data: Reply from 95.101.19.217: bytes=32 time=14ms TTL=59 Reply from 95.101.19.217: bytes=32 time=14ms TTL=59

and

Code:

D:\>tracert www.disneyplus.com Tracing route to e14245.dscb.akamaiedge.net [95.101.19.217] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms somenode.somesubdomain.maindomain.com [192.168.100.254] ...Zen Internet stuff... 6 20 ms 21 ms 17 ms lonap.netarch.akamai.com [5.57.80.72] 7 20 ms 14 ms 17 ms a95-101-19-217.deploy.static.akamaitechnologies.com [95.101.19.217] Trace complete.

From my phone, I get something similar (but hops 1-5 are via Sky).

You could try setting up your Iphone as a Hotspot, and using the 2862's Wireless WAN functionality to connect to the internet that way.

You could use the Browser's Developer Options (or 'curl' ) to examine what data is actually being returned by the website (if any). (Just because the browser outputs a blank page, doesn't necessarily mean it received nothing).

...and there's always Wireshark