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VigorACS 2 - Installation Guide for Windows

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This guide demonstrates how to install VigorACS 2 for Windows.

This requires a 64-bit Windows operating system and an account with administrator privileges.

Install VigorACS 2 on Windows

1. Download the VigorACS 2 installation package and extract it.

2. Install OpenJDK first (Path: \ACS\Software), click Next to continue.

3. Install MariaDB (Path: \ACS\Software). Press Next to continue.

a. Make sure the file path length of MariaDB is not longer than 100 characters (By default, the directory of MariaDB is located at C:\Program Files\MariaDB)

b. Configure the root password for the MySQL database. This password will be required later in the installation process:

4. Install VigorACS 2 (Path: \ACS\ACS):

a. When the VigorACS setup wizard prompts for the path of the MySQL database, select the location that MariaDB was installed to.

b. Database Install Type Selection: If you're installing VigorACS 2 for the first time, select Rebuild Database to create the VigorACS database.

c. Enter the MySQL password that was configured for the MySQL/MariaDB database in step 3-b.

d. Set the HTTP and HTTPS ports that VigorACS 2 server will be accessed through.

5. Upon completing the VigorACS 2 installation, the VigorACS 2 service will start:

Access and register VigorACS 2

Now that the VigorACS service is running, the web interface of VigorACS 2 can be accessed. A VigorACS 2 installation will require a Trial License or a full License for the number of nodes (CPEs) that will be connected to it. This section of the setup guide will demonstrate how to activate the Trial License to use VigorACS 2 initially.

1. To access VigorACS 2, launch a browser and type the IP / hostname of the VigorACS server, with the port number in the URL, which should respond with the VigorACS 2 login page. (If you are using the PC that has VigorACS 2 been installed on, you may just enter "localhost" with the port number).

When prompted to log in, enter the default username "root" and password "admin123" to log in.

2. VigorACS 2 will prompt that there's no active license associated with the server, press the Activate button to continue the registration process.

3. Login with your MyVigor account

4. Type the nickname of VigorACS 2, then press Add to finish the registration process.

5. Press the Trial button to activate the trial license. This is a 1 month trial license to test the VigorACS 2 system, with up to 20 nodes (CPEs) connected.

6. Read the agreement and check the box, then click the Next button.

7. Select the start date of this license, then press Register to activate the trial license.

8. MyVigor will display the information of license which means the license has been activated successfully. Press Login to ACS button to go back to the VigorACS 2 web interface.

9. Now you can logon and use VigorACS 2!

Troubleshooting

How to check if the VigorACS 2 service started successfully?

To troubleshoot the VigorACS 2 service, if it isn't able to start correctly for instance, check the server log, which can be found in this location (assuming VigorACS was installed to the default location):

C:\Program Files\VigorACS\server\default\log\server.log

If you cannot see the start message in this log file, please provide the log and all of the VigorACS install information to DrayTek UK technical support: Contact Support

Why am I unable to access VigorACS 2 from the Internet?

Check that the VigorACS 2 server is using the correct Gateway IP and that the operating system & router firewalls are not blocking the connection.
Check that the Internet gateway for the VigorACS 2 server has the correct HTTP & HTTPS ports opened using NAT Port Forwarding.
The following ports are used by VigorACS 2
HTTP (TCP 443 by default)
HTTP (TCP 80 by default)
STUN (UDP 3478)
Syslog (UDP 514, optional)
TCP Proxy (TCP 9000, optional)