I. Product Setup Guides

VigorBX 2000 - Setting up Extensions

VigorBX 2000
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The DrayTek VigorBX 2000 is a SIP compliant IP PBX system with up to 50 Extensions and any SIP Compliant IP phone or soft-phone can be registered with the PBX system once an extension profile has been configured on the PBX system.

One of the extensions is reserved for the Analogue Phone port as Extension 901, this requires no configuration to operate, simply plug an analogue telephone handset into the PBX system's Phone port using the supplied adapter.

Each IP Phone extension must be configured with an Extension Number and Password to register with the PBX system. Once it has registered, the IP Phone will be able to receive calls from other extensions and make calls to other internal Extension phone numbers or Hunt Groups.

By default, no extensions are allowed to make out-bound calls through the PBX system's SIP or PSTN Trunks; this needs to be enabled in each Extension Profile on the PBX system.

To configure an Extension Profile on the PBX system, go to [IP PBX] > [Extensions] and click on an Index number:

In the Extension Profile configuration, configure these settings:

Main Settings

  • Internal Phone Extension Active: Enabling this allows IP Phones to register to this extension
  • Extension Number: The number that someone would dial to call the extension
  • Display Name: A display name that is used as a reference
  • Authentication: This should be enabled. This controls whether the PBX system requires a username and password to register an IP Phone with this Extension Profile
  • Password: This is the password for the extension, all extensions should be configured with a strong password
  • Voice Mail Password: The voicemail password is the password the user would use to access their voicemail (dialling "888" for instance), this should be a numeric password
  • Allow to access these Trunks: Select the Trunks that the Extension would be allowed to make calls through
  • Answer Mode: Performs the selected action with each of these conditions
    No answer after n Seconds: After the timeout period specified
    - Busy: If the phone gives a Busy response (or is set to Do Not Disturb)
    - Offline: If the Extension does not have an IP Phone registered to it

Optional Settings

  • Allow Remote Registration from WAN/VPN: This is disabled by default. See Registering Remote Extensions with the VigorBX 2000 for more information
  • Use Display Name as authentication ID: If this is enabled, the PBX will use this as the username for authentication instead of the Extension Number
  • Enable PPTP VPN Dial-In for this Number/Password: If enabled, the PBX will allow a Dial-In User VPN connection with the same credentials as the Extension Profile's Username and Password
  • Email Address: If voicemail is configured, enter the e-mail address of the user of the extension for the PBX to send voicemails to the user
  • MWI(Message Waiting Indication): This controls how the PBX handles the Message light on handsets that support MWI
  • Default Trunk: If specified, this can be used to select a trunk to call through without needing to dial the Trunk number or have a matching Digit Map entry

Click OK to save and apply the Extension Profile settings.

Once this is configured, an IP Phone can be registered to the extension using the details specified.

To view the status of an Extension on the PBX system, go to [IP PBX] > [PBX Status] > [Extension Monitor]:

This shows the state of each Extension along with the IP address that the Extension's IP Phone is registered with:

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