DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

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26 Apr 2020 19:49 #7 by mjn

admin wrote:
No, you would have found whatever you needed a lot sooner by asking the pre-sales team a specific question by email rather than accessing a forum which is clearly for eligible existing users only... :-)



I didn't have any specific questions. You can find out a lot about products from browsing support forums, whether it is hearing about how the products are being are used or if there are any common problems users are facing. You can also often find out a lot about the company too; customer support and friendliness of staff. :-)

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27 Apr 2020 12:14 #8 by admin

ou can find out a lot about products from browsing support forums



No, you hear mostly about people with problems. It's like going to a hospital to see if a country is healthy.

customer support and friendliness of staff.



No you can't - this is a user/community forum - their staff don't participate.

Either way, if you're not a customer, please stop using the forum.



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