DrayTek UK Users' Community Forum
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Why does this forum require a login even to read it?
- mjn
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26 Apr 2020 19:49 #96029
by mjn
I didn't have any specific questions. You can find out a lot about products from browsing support forums, whether it is hearing about how the products are being are used or if there are any common problems users are facing. You can also often find out a lot about the company too; customer support and friendliness of staff.
Replied by mjn on topic Re: Why does this forum require a login even to read it?
admin wrote:
No, you would have found whatever you needed a lot sooner by asking the pre-sales team a specific question by email rather than accessing a forum which is clearly for eligible existing users only...
I didn't have any specific questions. You can find out a lot about products from browsing support forums, whether it is hearing about how the products are being are used or if there are any common problems users are facing. You can also often find out a lot about the company too; customer support and friendliness of staff.
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- admin
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27 Apr 2020 12:14 #96032
by admin
No, you hear mostly about people with problems. It's like going to a hospital to see if a country is healthy.
No you can't - this is a user/community forum - their staff don't participate.
Either way, if you're not a customer, please stop using the forum.
Forum Administrator
Replied by admin on topic Re: Why does this forum require a login even to read it?
ou can find out a lot about products from browsing support forums
No, you hear mostly about people with problems. It's like going to a hospital to see if a country is healthy.
customer support and friendliness of staff.
No you can't - this is a user/community forum - their staff don't participate.
Either way, if you're not a customer, please stop using the forum.
Forum Administrator
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