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2763ac DSL Status

  • snoopw
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03 Oct 2022 14:37 #101842 by snoopw
2763ac DSL Status was created by snoopw
I'm trying to help a customer out with some connectivity issues they are having with their VDSL line, they have sent me a photo of the router
DSL LED and it is steady amber,am I correct in thinking that this indicates that is synced but using ADSL not VDSL.

The manual does not mention that the DSL LED can be amber but when their connection is working this LED is green.

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07 Oct 2022 13:15 #101858 by edinburgh
Replied by edinburgh on topic Re: 2763ac DSL Status
It's a sync issue, but more *likely* an issue with username/password, i.e. sync with the DSLAM equipment has been established, but credentials incorrect.

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