DrayTek UK Users' Community Forum

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Draytel Service Outage ?

  • nigel pallett
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15 Apr 2009 13:15 #1 by nigel pallett
Draytel Service Outage ? was created by nigel pallett
Is anyone aware of a Draytel Service outage right now ?

None of our Draytek routers can register - different locations and different ISPs, so the fault is not at our end.

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  • ubiquitas2
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15 Apr 2009 14:14 #2 by ubiquitas2
Replied by ubiquitas2 on topic Draytel Service Outage ?
same here, anyone have a support email address for them???

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15 Apr 2009 15:19 #3 by wildoat
Replied by wildoat on topic Draytel Service Outage ?
Should be sorted now:

Quote from email I received:

There was an issue which occurred for a short period and has affected some customers. The problem should be clear now but we are continuing to investigate the cause and prevent reoccurrence. We apologies for any inconvenience this may have caused.

Regards,

DrayTEL
Broadband Phone Calling

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  • ubiquitas2
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08 Jun 2009 14:59 #4 by ubiquitas2
Replied by ubiquitas2 on topic Draytel Service Outage ?
sigh, and again, and again :(

can anyone recommend a decent VOIP provider in the UK ??

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08 Jun 2009 17:33 #5 by middling
Replied by middling on topic Draytel Service Outage ?
I use Localphone (referral link) which gives great service.

It's a hybrid service, offering a calling-card style service along with a VOIP one. The VOIP service gives you a (real) local number for free and the calling card service gives you up to 50 local numbers that you can assign to whatever numbers you like.

So, for instance, i've assigned a local number to my mum's home phone in Portugal, so i can benefit from their low rates when i'm away from my VOIP phone by using my mobile.

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  • ubiquitas2
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09 Jun 2009 12:38 #6 by ubiquitas2
Replied by ubiquitas2 on topic Draytel Service Outage ?
thanks for that :), just signed up with VoipTalk - will see how they go....

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