Hi All

Had an IPPBX for a few weeks now and generally works very well. However, I seem to be have problems with call forwarding and calls to / from the analogue port :-

1 JSPhone (or anyother soft phone) as e.g. ext 202 set to call forward to an external number, land or mobile, via either a SIP trunk or the analogue line (ext 901) causes the IPPBX to crash and do a hard reset

2 Grandstream hard phone set to call forward works fine

3 If I set a Grandstream and a soft phone as the same extension (I want to give a user PC control over e.g. phone forwarding) then it also crashes and resets.


Plus - problem 2
4 Analogue phone on default ext 901 takes ages to connect to internal IP phone, soft or hard, then having answered the call and hung up the calls takes 1 to 2 minutes to clear down

5 Direct external dial on the analogue port is also fine in that it connects - but also takes time to connect and longer to disconnect.

I'm running F/W V3.5.4_RC2 (this is a version further on than that available for download) and a very simple config - 2 x IP extensions + 901, 2 sipgate trunks - using 1, with plenty of credit. Default voicemail and no autoattendant.

All normally dialled incoming / outgoing calls all working a treat. It is just A) call forwarding and B) anything to do with the analogue port that is problematic.

Anyone else having this problem ?? Any soluitions please ??

Thanks All

Hi Bob,

Have you tried the latest beta firmware?
There have been some improvements with SIP interoperability and call transfer/forwarding.

http://www.draytek.co.uk/support/downloads.html

Firmware Version : 3.5.4 RC3a (Beta Version)
Release Date : January 22nd 2010
Build Date : January 7th 2010
Applicable Models : VigorIPPBX 2820
Locale : UK Only

************************************************************************************
Beta Firmware: This is a beta firmware version. Please report back all findings/comments
to support.

[Improvements and Corrections]
1. Callers do not need to press # to select an Auto-Attendant menu option
2. Call Barring method using URI/URL improved
3. Auto-provisioning now allows Extension Number and Display Name to be different
4. IVR Prompt upload now supported via Web Interface
5. Incoming Voicemail from external callers improved
6. Improvements to Auto-Attentant to correct situations where call wasn't being passed to
extension / hunt group
7. Improvements to Call Transfer interoperability with various IP phones
8. Added Attended Call Transfer support
9. Interoperability improvements for outgoing calls via SIP Trunk

[Known Issues]
1. ISDN Port 1 is currently unable to make / receive calls when set to TE mode.
Please use ISDN Port 2
2. The web based upgrade will incorrectly accept Vigor2820 firmware but this will render the
router inoperable until correct firmware has been loaded. Only use VigorIPPBX 2820 firmware
with VigorIPPBX 2820.
3. Interoperability issue with Call Transfer from Cisco 7940 IP Phone


************************************************************************************

Release Notes for VigorIPPBX 2820

Firmware Version : 3.5.3 (First Firmware Release)
Release Date : October 29th 2009
Build Date : September 21th 2009
Applicable Models : VigorIPPBX 2820
Locale : UK Only

************************************************************************************