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No audio from off-network extension

  • elpablo
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25 Feb 2010 13:46 #60779 by elpablo
No audio from off-network extension was created by elpablo
We've got our Vigor IPPBX and VigorPhone setup. Almost everything is working (after quite a lot of firmware upgrades, and tweaking!) - internal extensions, external SIP calls, etc.

the one problem remaining is that when on a call with an extension set up outside of our VPN, there's no audio from that extension. They can hear me, but I can't hear them.

Any solution to this?

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25 Feb 2010 22:12 #60788 by timbelfall
Replied by timbelfall on topic No audio from off-network extension
Hi. I have found this to be a router problem. Netgear are bad, so was Belkin until a firmware upgrade of the router cured the issue. Dlink worked ok though.

Tim

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  • elpablo
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28 Feb 2010 18:28 #60845 by elpablo
Replied by elpablo on topic No audio from off-network extension
There's no router, other than the IPPBX itself. It's directly connected to the ADSL2+ line.

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01 Mar 2010 23:20 #60880 by cits_steve
Replied by cits_steve on topic No audio from off-network extension
Hi
I have the same problem...... did you solve the issue???

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02 Mar 2010 21:19 #60920 by cits_steve
Replied by cits_steve on topic No audio from off-network extension
Sorted
Got mine working by using a STUN server, works a treat.
I used the free stunserver.org

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