mpwox11 wrote:
1. You need to record a "beep" on your vm message. If you listen to the original message wav file (system prompt 36) then you'll hear the beep at the end of the message. If you record your own prompt, you need somehow get a tone at the end of your recording or just say "beeeeep", but that will really sound naff. Probably better to just record a message like ".....please leave a message now" rather than "....leave a message after the tone".
2. Yes, you can put the call on hold (on Line1), then ring the extension (uses Line2) and hear the outcome before transferring the call.
3. I've only used the "on busy go to voicemail" option, but you're right, if it just drops the call it is a major problem and not good. In fact that might explain some of the issues a customer has been getting.
4. The Draytek IP phones have three different ring tones, but (as far as I know) you can't have different ring tones for different calls. Just one for everything as the phone can't see any difference between the calls, as it just sees them all as incoming SIP calls.
1. This is a shame, surely it can't be too difficult for the Draytek people to put in a beep after the VM Recording. It's a pretty standard thing for VM systems
2. Great, we'll give this a test
3. I think we'll configure the extensions for "on busy go to voicemail".
4. Again, it's a bit of a shame that it can't do this. However, not sure if it makes a difference or not, but we use ISDN for external calls with this particular draytek so maybe it's possible to set different ringtones for ISDN and internal calls?
