DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
DrayTek 2830 VoIP Problems
- dave atkin
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
12 Sep 2011 10:58 #69316
by dave atkin
DrayTek 2830 VoIP Problems was created by dave atkin
Hi all,
We recently installed a DrayTek Router at 2 x Sites and created a Site-to-Site VPN using IKE with AH.
There is a Telephone System at Site A and IP handsets using SIP at Site B. Site A can make calls to site B using the VPN to other IP Phones. When they try and make a call from an IP Phone to a TDM Digital Terminal they can hear the other person on the TDM but the person on the TDM can hear nothing. Any idea if this is a problem with the Drayteks?
I have asked one of our distributors and they had a problem using the 2830's blocknig certain SIP ports as well. The problem was fixed when they relpaced them.
Is this a known problem? Is there a Fix?
Dave
We recently installed a DrayTek Router at 2 x Sites and created a Site-to-Site VPN using IKE with AH.
There is a Telephone System at Site A and IP handsets using SIP at Site B. Site A can make calls to site B using the VPN to other IP Phones. When they try and make a call from an IP Phone to a TDM Digital Terminal they can hear the other person on the TDM but the person on the TDM can hear nothing. Any idea if this is a problem with the Drayteks?
I have asked one of our distributors and they had a problem using the 2830's blocknig certain SIP ports as well. The problem was fixed when they relpaced them.
Is this a known problem? Is there a Fix?
Dave
Please Log in or Create an account to join the conversation.
- dave atkin
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
12 Sep 2011 17:03 #69324
by dave atkin
Replied by dave atkin on topic Re: DrayTek 2830 VoIP Problems
I have replaced both sites with 2 x DrayTek 2820 Routers.
The VoIP over the VPN is now fine.
I believe this to be a problem with the DrayTek 2830's Firmware. I am waiting for an answer from their Tech Support.
Dave
The VoIP over the VPN is now fine.
I believe this to be a problem with the DrayTek 2830's Firmware. I am waiting for an answer from their Tech Support.
Dave
Please Log in or Create an account to join the conversation.
- dave atkin
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
13 Sep 2011 13:35 #69341
by dave atkin
Replied by dave atkin on topic Re: DrayTek 2830 VoIP Problems
DrayTek tech support suggested the following:
"> Does the PBX just have one IP? Because there is a security mechanism
> relating to fake ARP addresses that is enabled by default on the Vigor
> 2830 but disabled by default on the Vigor 2820.
>> ip arp accept ?
> Ethernet source address doesn't match ARP sender address.
> Accept illegal ARP REPLY packets or not.
> %% ip arp accept <1/0>
> %% ip arp accept status
>> ip arp accept 1
> Accept illegal ARP REPLY packets."
I have not tried this as it would be time consuming to replace the routers again. I may test it from another connection though.
"> Does the PBX just have one IP? Because there is a security mechanism
> relating to fake ARP addresses that is enabled by default on the Vigor
> 2830 but disabled by default on the Vigor 2820.
>> ip arp accept ?
> Ethernet source address doesn't match ARP sender address.
> Accept illegal ARP REPLY packets or not.
> %% ip arp accept <1/0>
> %% ip arp accept status
>> ip arp accept 1
> Accept illegal ARP REPLY packets."
I have not tried this as it would be time consuming to replace the routers again. I may test it from another connection though.
Please Log in or Create an account to join the conversation.
Moderators: Chris, Sami
Copyright © 2024 DrayTek