DrayTek UK Users' Community Forum

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VigorIPPBX 2820 droping DSL

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09 Nov 2011 16:49 #1 by cm3
VigorIPPBX 2820 droping DSL was created by cm3
Hi we've just set up our VigorIPPBX (Firmware 3.5.6_RC3) and we keep on having intermittent call drops. We've got an 211011_A Hardware: Annex A line and the router seems to be dropping the DSL line. Can anybody offer any advise?

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10 Nov 2011 00:03 #2 by voodle
Replied by voodle on topic Re: VigorIPPBX 2820 droping DSL
Update to 3.5.6's final version first of all, I recommend giving the UK standard modem code (232201) a go to see if that gets the ADSL stable, if not then try the 211801 modem code which you can get from ftp.draytek.com

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14 Nov 2011 18:18 #3 by cm3
Replied by cm3 on topic Re: VigorIPPBX 2820 droping DSL
Hi Voodle, we've upgraded to the latest firmware and thought that fixed the problem, but no it keeps dropping the DSL, can you offer any other advise?

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14 Nov 2011 21:08 #4 by voodle
Replied by voodle on topic Re: VigorIPPBX 2820 droping DSL
The modem codes are separete from the firmware, you need to get different modem codes from www.draytek.com or the FTP site - I suggest trying 211801 as a modem code instead of the UK standard (232201) modem code firmware

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