DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registering
- stuey
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 39
- Thank you received: 0
12 Dec 2011 11:59 #70437
by stuey
Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registering was created by stuey
Hi, just had FTTC installed to site #2, and I am using the BT Modem through the WAN2 port of the Draytek. Now I can't seem to get the Draytel Accounts to Register either through the Draytek, or even access them through my iPhone, using the WiFi connection through the Draytek. This would make me think that it is a port blocking problem. When I use the HomeHub from BT, my iPhone can connect to the Draytel Accounts perfectly.
Any ideas as to why?
Thanks
Any ideas as to why?
Thanks
Please Log in or Create an account to join the conversation.
- nealuk
- Offline
- Member
Less
More
- Posts: 465
- Thank you received: 0
12 Dec 2011 13:37 #70439
by nealuk
Replied by nealuk on topic Re: Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registe
Is the WAN2 status filled with an internal IP or the external IP? I wonder if you're going through two layers of NAT... regards, Neal.
Please Log in or Create an account to join the conversation.
- stuey
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 39
- Thank you received: 0
12 Dec 2011 13:56 #70440
by stuey
Hi Neal,
Thanks fir your reply. That sounds v logical.
Here's what I have;
Connection : PPPoE
IP Address : 86.144.XX.XX
Default Gateway : 217.32.XX.XX
Primary DNS : 194.72.9.34
Secondary DNS : 62.6.40.178
Ta
Replied by stuey on topic Re: Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registe
Is the WAN2 status filled with an internal IP or the external IP? I wonder if you're going through two layers of NAT... regards, Neal.nealuk wrote:
Hi Neal,
Thanks fir your reply. That sounds v logical.
Here's what I have;
Connection : PPPoE
IP Address : 86.144.XX.XX
Default Gateway : 217.32.XX.XX
Primary DNS : 194.72.9.34
Secondary DNS : 62.6.40.178
Ta
Please Log in or Create an account to join the conversation.
- nealuk
- Offline
- Member
Less
More
- Posts: 465
- Thank you received: 0
12 Dec 2011 14:15 #70441
by nealuk
Replied by nealuk on topic Re: Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registe
That is external, and good, so I'm a bit stuck why. I'm not fortunate enough to have had first hand experiance of FTTx... yet.
Please Log in or Create an account to join the conversation.
- cartmane
- Offline
- Junior Member
Less
More
- Posts: 12
- Thank you received: 0
09 Jan 2013 15:20 #74737
by cartmane
Replied by cartmane on topic Re: Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registe
I appreciate that this is an old thread so sorry about resurrecting it but did you find a solution for this stuey? I'm having the same problem on my 2850Vn now. Wan1 allows registration (over ADSL) but Wan2 (VDSL running concurrently via a BT Modem) does not.
TIA
TIA
Please Log in or Create an account to join the conversation.
- voodle
- Offline
- Big Contributor
Less
More
- Posts: 1139
- Thank you received: 0
15 Jan 2013 00:07 #74801
by voodle
Replied by voodle on topic Re: Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registe
get the output of "voip debug show" in telnet, that'll show what's happening to the registration. I suspect it would be DNS related, that's usually what would cause it if you find the log is empty.
Please Log in or Create an account to join the conversation.
Moderators: Chris, Sami
Copyright © 2024 DrayTek