Hi Guys,

I have a draytek router 2820n installed on our network, we recently installed xlite and are using a web based telesales dialler to call out. During some calls, the call cuts out. I believe this is something to do with the Draytek router, and on one website they claim its a fault with the router (see url below). Can anyone shed and light on this? Will I need to replace the router with one which is compatible with VOIP.

http://voipadvantage.co.uk/help/hardware/routers/draytek-vigor-2820n-router/

Many Thanks'

Sam

Which firmware version do you have running on the 2820, please?

Thanks for the quick reply, the firmware version is 3.3.7_232201

I think there were some voip corrections in the later firmware 3.3.7.1 available at: ftp://ftp.draytek.com/Vigor2820/Firmware/v3.3.7.1/AnnexA/ regards, Neal

this seems to have worked for me!
thanks

Nope, further testing andvthe problem is still there