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Identifying incoming calls

  • stepster
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29 Mar 2012 14:12 #71724 by stepster
Identifying incoming calls was created by stepster
If I setup my router (2850vn) to handle PSTN calls and two VoIP lines, is there any way of identifying which line is ringing when a call comes in? I'm using a VoIP line for business calls and it would be useful to know (from the handset) which line is ringing so I can answer it appropriately. For example, is it possible to control the CLI that's displayed on the handset?

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18 Apr 2012 08:38 #71932 by forester
Replied by forester on topic Re: Identifying incoming calls
This is not quite what you are asking - but on my vigor 2800, then on my vigor 2850 I set the ring pattern to 1, for SIP account 1, 2 for SIP account 2 etc.
You can then tell from the ring tine which line is receiving putting the call to the handset.

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18 Apr 2012 10:36 #71936 by stepster
Replied by stepster on topic Re: Identifying incoming calls
Sounds like a good option. But in the end, I was able to get my VoIP provider to prefix the Caller ID. So now I can see the incoming call number and know which SIP account they're calling. Seems to work well :D

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