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BX2000 incoming calls using sipgate trunking
- spencerrodd
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25 Mar 2019 22:09 #1
by spencerrodd
BX2000 incoming calls using sipgate trunking was created by spencerrodd
Does anyone have a BX2000 working incoming with sipgate trunking, I have an account on sipgate basic which works fine but on sipgate trunking I get NU on incoming calls. If I replace the BX2000 with asterisk incoming calls work so the sipgate end is ok.
I have confifgured:
SIP Local Port 5060
Domain/Realm sipconnect.sipgate.co.uk
Proxy sipconnect.sipgate.co.uk
ProxyPort 5060
Display Name (my sipgate id)
AccountNumber/Name (my sipgate id)
Authentication id (my sipgate id)
Password (my sipgate password)
any help greatly appreciated.
I have confifgured:
SIP Local Port 5060
Domain/Realm sipconnect.sipgate.co.uk
Proxy sipconnect.sipgate.co.uk
ProxyPort 5060
Display Name (my sipgate id)
AccountNumber/Name (my sipgate id)
Authentication id (my sipgate id)
Password (my sipgate password)
any help greatly appreciated.
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- spencerrodd
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26 Mar 2019 23:00 #2
by spencerrodd
Replied by spencerrodd on topic Re: BX2000 incoming calls using sipgate trunking
After a long call to the helpline which helped us see logs using the voip command we found that the Sipgate trunking sends the phone number before the @sign where’s the Sipgate basic sends the username. Adding an alias with the main number and pointing this at the ring group sorted it all out.
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02 Apr 2019 16:56 #3
by admin
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Replied by admin on topic Re: BX2000 incoming calls using sipgate trunking
Thanks for posting the solution.
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