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Slow response from 2800VG

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20 Sep 2009 01:31 #1 by ntm1275
Slow response from 2800VG was created by ntm1275
I have a 2800VG, and when on the internet, every page that I want to visit takes 15 to 20 seconds before it displays on the screen, however if I want to download something, I get my full download speed

I also have a Netgear DG834G as a spare, and if I use this router, the web pages display in about 1 to 2 seconds

The 2800VG feels like it is a dialup modem

I have done another test using www.speedtest.net (London server), and the ping with the 2800VG is 395ms, but with the Netgear it is 40ms, so I'm assuming it is this ping rate that is killing the 2800VG, as the download is showing over 7000kbs, and upload over 700kbps

Is this how all 2800VG's respond to requests for web pages (very slow), or does anybody have an idea on something in the configuration that is causing this problem

I love my 2800VG, as the configuration possibilities are fantastic, but I'm getting so frustrated with it I feel like throwing it out of the window

Any help would be much appreciated

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22 Oct 2009 02:27 #2 by ntm1275
Replied by ntm1275 on topic Slow response from 2800VG
update

For some reason 2 days ago, my 2800 is now working perfectly

It's got good ping rates and web pages are now opening fast

I have done absolutely nothing to it!!

I can't explain it

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27 Nov 2009 22:29 #3 by mattgreenuk
Replied by mattgreenuk on topic Slow response from 2800VG
I'm seeing a similar issue on my 2710n - whenever I navigate to a new web page I get a 20s delay.

I get in on:-

Windows XP with Firefox 3.0
Ubuntu 9.10 with Firefox 3.5

If I replace my router with my old Belkin thing the issue goes away.

After doing some more investigation I think it's related to DNS lookups - I can reproduce it using the linux wget command:-


Code:
$ wget www.rockshore.net --2009-11-27 22:16:10-- http://www.rockshore.net/ Resolving www.rockshore.net... 89.145.96.60 Connecting to www.rockshore.net|89.145.96.60|:80... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [text/html] Saving to: `index.html.9' 3,256 --.-K/s in 0.004s 2009-11-27 22:16:30 (814 KB/s) - `index.html.9' saved [3256]


In this case, it took from 22:16:10 until 22:16:30 (= 20 secs) to get the page, of which only 0.004s was the download!

I ran it again but giving wget an IP address instead (so no DNS lookup):-

Code:
$ wget 89.145.96.60 --2009-11-27 22:24:57-- http://89.145.96.60/ Connecting to 89.145.96.60:80... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [text/html] Saving to: `index.html.13' 3,256 --.-K/s in 0.003s 2009-11-27 22:24:57 (953 KB/s) - `index.html.13' saved [3256]


In this case it took from 22:24:57 to 22:24:57 (almost 0!) of which 0.003s was the download.

So the next question is - why does the DNS lookup take so long on both platforms? I can rule out any OS issues (does it in Windows and Linux) or browser issues (it does it in Firefox and wget). I can rule out ISP issues as it works fine with my old router....

Any ideas?

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13 Feb 2010 01:12 #4 by ntm1275
Replied by ntm1275 on topic Slow response from 2800VG
It's now back to it's normal slow response time

That brief period of about 1 week where it was fast, has gone

I am now back on my Netgear, which is far faster to respond

Does anybody out there have any idea as to why this is happening

If Draytek support read these forums, can you give me some pointers to a configuration change or anything else that can fix this

many thanks

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13 Feb 2010 14:52 #5 by ntm1275
Replied by ntm1275 on topic Slow response from 2800VG
I've figured it out

It's caused by the Web Content Filtering

Turn it on, and the response is slow

Turn it off, and the response is fast

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