NomadUK wrote: I've just discovered that the version of the 2710Vn shipped in the UK has QoS disabled, except for VoIP. The QoS settings are not user-configurable.

This is completely different, apparently, to the 2710Vn as shipped to Australia and the US, and, presumably, elsewhere.

I complained to info@draytek.co.uk about it, and was fobbed off with some mumbling about 'regional specifications' differing, but no explanation for why it should be the case that such a significant feature should be disabled only in the UK version.

I'll have to give serious consideration to returning the unit, and possibly filing a complaint with the OFT. In the meantime, other purchasers should beware; the product specs for the exact same model are not the same in different countries.

NomadUK wrote: Yes, and the really annoying thing is they keep pointing to the 'UK specs' page on their Web site, as though that somehow exculpates them.

Why should I bother to look at the UK specs? I did a few Google searches, read some reviews, read the specs on the Australian site. Why should I even imagine that the specs for the exact same model would be different if I bought it in the UK? If the model numbers were 2710VnAU, 2710VnUS, and 2710VnUK, that might be different, but they're not. And it's not as though one drives a router on the left side of the road here, so that one would expect that there would be differences between the UK and US versions.

It's just an ADSL router, and there's no legitimate reason I can think of that the specs should be different. Especially since their (higher-end) routers have that capability, and they work fine here.