Hi Guys,

I have a strange issue with several of our 2820 routers on site, basically they are setup to admin from the internet and we can connect fine getting the logon screen but after you enter the logon password explorer just sits there trying to connect and eventually says page can't be displayed, i've never had this issue before with our other Drayteks? The routers have 3.3.22 firmware installed anyone seen this problem before.

Many Thanks
Alan

Have you tried using http:// ipaddress ?

one easy way is to setup a vpn and connect to the dray tek that way

try putting draytek http on a diferent port 8080 you may have nat working on 80

let me know how you get on

Hi Geseekoo

We use port 8080 for our routers already and when connectiong via http://ipaddress is when we get the above problem ie logon box appears ok but once the password is entered IE just times out with page can't be displayed

Cheers
Alan

Have you tried firefox ? or another PC ?
also try port 81 , rather than 8080

Are you looking at the web interface from a windows pc or a mac? 3.3.3 fixes some web interface display issues that were occurring with mac/linux pcs

We had a similar issue which our support company resolved, not sure what they did! I can pass their details onto you if you wish.