DrayTek UK Users' Community Forum

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product registration

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03 Feb 2010 14:55 #60292 by gwyncj
product registration was created by gwyncj
Hi

Iv just received my new 2710n and its great. Makes my old Netgear look like bargain basement.
Im trying to register the product and im being asked for a s/n and mac address. The s/n is no problem but there isnt enough room to put in a 12 digit mac address.
Can anyone help?

Cheers
Gwyn

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03 Feb 2010 15:08 #60296 by voodle
Replied by voodle on topic product registration
how many characters does it allow? if it's just six, then just use the last six characters, the first six will always be 00 50 7F

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03 Feb 2010 15:18 #60301 by gwyncj
Replied by gwyncj on topic product registration
I just checked and it does allow 12, however it still say my s/n and mac dont match.

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03 Feb 2010 16:57 #60307 by voodle
Replied by voodle on topic product registration
I think you'd need to contact the support on www.draytek.com for that

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03 Feb 2010 17:49 #60310 by gwyncj
Replied by gwyncj on topic product registration
Thanks for the info.

Cheers
Gwyn

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