DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Vigor 2820VN reboots when VOIP-to-VOIP is used

  • magelan_2000
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
08 Mar 2010 10:09 #61045 by magelan_2000
Hi All!
I have a starange new problem on my otherwise tried and tested Vigor 2820VN. When I call or get called VOIP-to-VOIP, the router reboots within minutes. When I call landlines from VOIP or get called from landlines on VOIP everything is fine. I use Draytel.org VOIP.

I've tried flashing the router with rst. but that did not help....
I now put in the USB flash key to capture the LOG but the log shows no entries that can explain what happens.. I'm at a loss...

Any ideas?

Please Log in or Create an account to join the conversation.

More
08 Mar 2010 12:16 #61049 by voodle
That's probably a firmware bug, you can find out why its crashing by accessing it through telnet and then doing "sys ver dbg" there, then contact support with that, they might have beta firmware that fixes the problem you've got.

Do you have 3.3.3 firmware on the router?

Please Log in or Create an account to join the conversation.

  • magelan_2000
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
08 Mar 2010 15:07 #61057 by magelan_2000
Replied by magelan_2000 on topic Vigor 2820VN reboots when VOIP-to-VOIP is used
Yes, I have the 3.3.3 firmware

Please Log in or Create an account to join the conversation.

  • magelan_2000
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
08 Mar 2010 15:45 #61059 by magelan_2000
Replied by magelan_2000 on topic Vigor 2820VN reboots when VOIP-to-VOIP is used
VIGOR-USB> sys ver dbg
Router Model: Vigor2820 Series Version: 3.3.3_232201 English
Profile version: 3.0.0 Status: 1 (0x49c73056)
Router IP: 192.168.2.1 Netmask: 255.255.255.0
Firmware Build Date/Time: Oct 23 2009 15:23:15
Revision: 16717 V333
ADSL Firmware Version: 232201_A Annex A

!!!Exception debug info is empty!!!
get from address : 80004000

Please Log in or Create an account to join the conversation.

Moderators: Sami