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Smartmonitor 2.1

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13 Jul 2010 19:44 #62840 by adencool
Replied by adencool on topic Smartmonitor 2.1
with a 2955 it still only monitors 30 clients, even thou i think it should do 100

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06 Sep 2010 15:32 #63682 by sean.hennessy
Replied by sean.hennessy on topic Smartmonitor 2.1
Hi Team

I have worked through the v2.1.0 install on Windows 32 Bit and yes i can confirm it installs okay and will run and detect my 5510 - however upon the requested restart the page can no longer find the router....

Looks like a buggy bit of software/service not starting up on restart - any hints/tips?

Regards

Sean

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06 Sep 2010 16:14 #63683 by rpg
Replied by rpg on topic Smartmonitor 2.1

rolandrat wrote: ...it needs to be used with a pc with dual network cards...



Worked fine for me on XP (32bit) with dual NIC with Draytek 2820. LAN1 plugged into the "Mirror" port and LAN2 plugged into a normal port.

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07 Sep 2010 09:40 #63693 by voodle
Replied by voodle on topic Smartmonitor 2.1
When using smart monitor with Windows 7, I've found that you might have to start the SmartMonitor application up manually using admin rights, it can usually capture after doing that.

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07 Sep 2010 11:06 #63694 by rpg
Replied by rpg on topic Smartmonitor 2.1

sean.hennessy wrote: however upon the requested restart the page can no longer find the router....



Presumably you are using dual NIC. As long as you are have you looked at the routing table on the PC to ensure that normal traffic is going out via the normal LAN port. On mine I removed the Default Gateway on the Mirror card and also manually set that card to work at 10MB. With the other card on the normal LAN port and working at a higher speed anyway outbound traffic went via LAN2 and LAN1 just sat listening as it should do.

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07 Sep 2010 18:58 #63704 by voodle
Replied by voodle on topic Smartmonitor 2.1
That's how I've got it set up too, dual-NIC is needed for monitoring but the smart monitor software will get confused / authenticate on the wrong card unless you remove the Gateway IP address on the monitor NIC so the computer doesn't try to use it for net access.

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