DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

V2820n broadband extremely slow

  • rich2010
  • Topic Author
  • Offline
  • New Member
  • New Member
More
05 Jan 2011 20:11 #65479 by rich2010
V2820n broadband extremely slow was created by rich2010
I've just upgraded from a Netgear DG834GT to a Draytek 2820n. The ADSL (Sky Broadband) syncs at the same speed as the Netgear, but when I run speedtest I'm getting really slow ping/dl compared to the Netgear

The Netgear is pinging the closest server to me in 68ms - dl : 3.55Mb/s ul : 0.35

The same test on the Draytek results in ping of 390ms - dl : 1.05Mb/s ul 0.36

I'd read the poor PCPro review before buying but thought they must have it configured incorrectly, but I'm not so sure now.

These are my details

Firmware Version : 3.3.4.1_232201
Build Date/Time : Sep 8 2010 15:39:30
ADSL Firmware Version : 232201_A Hardware: Annex A

ADSL Status Mode State Up Speed Down Speed SNR Margin Loop Att.
ADSL2(G.992.3) SHOWTIME 606857 4091320 7 53


QoS is off, VPN is off

Anything else to check ?

Thanks

Please Log in or Create an account to join the conversation.

More
06 Jan 2011 13:56 #65501 by voodle
Replied by voodle on topic V2820n broadband extremely slow
Try the 3.3.5.1 firmware from here:
ftp://ftp.draytek.com/Vigor2820/Firmware/V3.3.5.1/annexA/2820V3.3.5.1A211801/
The speed issue looks like something that affects other people with that firmware from reading the forums

Please Log in or Create an account to join the conversation.

More
18 Jan 2011 18:52 #65725 by ukengb
Replied by ukengb on topic V2820n broadband extremely slow
I was successfully using my 2820 but recently have noticed that the connection is very slow. It is testing at barely 1.5Mbps download, which is only about a third of what I have previously seen. I swapped it for an old BT Voyager 220v to test and that immediately produced 3.6Mbps, connected in exactly the same way so it's not a line or microfilter issue.

At first I thought that nothing had changed that might have caused it to slow down, but then I remembered I did update the firmware a while ago to 3.3.4.1 and although I cannot remember exactly when, it is possible the speed issue started at that time and I just didn't notice immediately. It is nothing to do with the Vigor's config which I know was not changed in all that time.

I have just read a comment on this forum about others having speed problems with 3.3.4.1. Is this a known issue? Can anyone confirm that updating to 3.3.5.1 cures it?

I'm concerned about updating to a non UK specific firmware, but is this the cure to my current performance issues? What else could it be?

Please Log in or Create an account to join the conversation.

More
24 Jan 2011 16:30 #65824 by ukengb
Replied by ukengb on topic V2820n broadband extremely slow
Just updated to 3.3.5.1 and my download speed has increased over 3 TIMES. It is now running at 4.650 whereas under 3.3.4.1 it was apparently stuck at 1.500

Since NOTHING else has been changed, this is definitely down to the firmware so I suggest anyone still running 3.3.4.1 have a good look at the speed you're currently getting and consider updating to 3.3.5.1

Mind you, I guess I may come across other problems, but none so far.

Please Log in or Create an account to join the conversation.

  • rich2010
  • Topic Author
  • Offline
  • New Member
  • New Member
More
24 Jan 2011 17:22 #65827 by rich2010
Replied by rich2010 on topic V2820n broadband extremely slow

UKenGB wrote: Just updated to 3.3.5.1 and my download speed has increased over 3 TIMES. It is now running at 4.650 whereas under 3.3.4.1 it was apparently stuck at 1.500

Since NOTHING else has been changed, this is definitely down to the firmware so I suggest anyone still running 3.3.4.1 have a good look at the speed you're currently getting and consider updating to 3.3.5.1

Mind you, I guess I may come across other problems, but none so far.



I tried 3.3.5.1 but unfortunately nothing changed for me, sent it back in the end :(

Please Log in or Create an account to join the conversation.

Moderators: Sami