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Brand New 2710vn but admin pages hangs and crashes

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07 Mar 2011 23:53 #66688 by mickychu
hi,
i received my brand new 2710vn from SEG today, very excited and tried setting up on BT Broadband tonight. Having logged into the admin page on 192.168.1.1 to enter internet access details via my Mac across the WLAN, i thought things were going well. BUT after entering details clicking ok, the page doesn't do anything? the menu on the left still clicks and the Green status is ok, but the page is frozen. the only way of exiting is closing the browser and restarting again but then I can't get back on 192.168.1.1.
I change to a ethernet cable rather then across the WLAN but has the same probs, the pages freeze and cannot get off the page or OK doesn't work. Is my 2710vn faulty?
any help please!?
thanks
micky

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08 Mar 2011 15:06 #66696 by howard simpson
Replied by howard simpson on topic Re: Brand New 2710vn but admin pages hangs and crashes
Are you using a browzser other than IE? Best to use IE in compatability mode if you are using win7.

Howard

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09 Mar 2011 13:57 #66718 by mickychu
Thanks for feedback.
I spoke with Draytek and tried using IE last night, all works no probs. It seems the router doesn't like Safari!

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