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2800VG help

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23 Sep 2011 16:37 #69465 by jcooper1960
2800VG help was created by jcooper1960
Hello - I have a problem adding attachments to webmail (BT Yahoo). It happens on all our home PCs (2 desktops - both different - and 2 laptops). All use Kaspersky but I've tried shutting this off without success. I can attach small files (sub 100k) but nothing bigger which is causing problems sending photos to afmily etc. That being said I can add the attachements if I use my work laptop at home (though of course that uses work's VPN). Is there a setting somewhhere in the router (a 2800VG) which might cause this issue please? I have a Bt 'home hub' router I can try but I'd sooner stick with my Vigor if at all possible...

Regards
John

PS the PCs use a variety of OS's from XP to Win 7 and I've tried using different browsers to open the web mail in. All perform the same.....

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26 Sep 2011 09:49 #69482 by frag
Replied by frag on topic Re: 2800VG help
it might be worth while just throwing the BT home hub in for testing purposes... if it encounters the same problem then you know that the router is not to blame and can look elsewhere

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