Hi I have tried to setup my 2850vn with vdsl with Bt infinity service via my ISP zen.co.uk. It appears to work fine through the supplied BT modem via wan 2 on the 2850 but when I try to switch it and drive it through the adsl/vdsl port directly it correctly detects the vdsl service and shows my service details but try as I might it always fails to find the pppoe server, I know the account details are correct etc

Has anybody any ideas? Could the 2859s firewall be blocking the pppoe server connection? If so what do I need to change?
Thanks
S

Try none blank password ? (ie try "fred" or anything else none blank.)

Hi thanks for the reply. I have entered my pppoe ISP username and password which are correct and works fine when I use the supplied Bt modem but with the draytek running the vdsl line directly the message i get says that it cannot find the pppoe server which insidently is the same message I get if I disconnect the wan2 port from the Bt modem.. So it feels like it's a fundamental problem comntacting the pppoe server.

Couldvit be the firewall or dns problem?

Thanks s

Have you set the VLAN ID to 101 for the VDSL interface?

Insert the VLAN tag the same as the 2750 - check the WAN - General Setup - WAN1 page and on there set the VLAN Tag insertion to Enable and put 101 as the tag value. That should let it detect

Siman007 wrote: Hi thanks for the reply. I have entered my pppoe ISP username and password which are correct and works fine when I use the supplied Bt modem but with the draytek running the vdsl line directly the message i get says that it cannot find the pppoe server which insidently is the same message I get if I disconnect the wan2 port from the Bt modem.. So it feels like it's a fundamental problem comntacting the pppoe server.

Couldvit be the firewall or dns problem?

Thanks s

Hi

Did you get this resolved as I am having the same issue. FTTC with a BTW provider not BT Retail, tried the VLAN method but still getting PPPoE no response from server. Checked Radius and cannot see any username attempt. Connected back up my BTO modem and 2130 and it logs straight back in.

I am on the latest firmware - Firmware 3.6.1

Sync speed also seems odd, upstream is listed 9999 with the 2850n when I have speedtests over 13Mbps when connected with BTO Modem/2130

Cheers

steve