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internet connection showtime decreases through the day
- bandicoot
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29 Nov 2011 09:31 #70250
by bandicoot
internet connection showtime decreases through the day was created by bandicoot
Hi
I have strange issue with a draytek 2820. Over the last couple of weeks, a reliable internet connection has been slowing down. What is strange however, is that when I restart the router, it connects on the expected showtime of 6080000 download and 448000 upload. during the day this connection speed steadily decreases to about 3080000 download. I always thought this was static although your connection may slow with numbers of users etc. BTW this is a line that has been in service for a long time, not a new line, and it doesnt improve, just gets worse.
Is it me or is this normal?
I have strange issue with a draytek 2820. Over the last couple of weeks, a reliable internet connection has been slowing down. What is strange however, is that when I restart the router, it connects on the expected showtime of 6080000 download and 448000 upload. during the day this connection speed steadily decreases to about 3080000 download. I always thought this was static although your connection may slow with numbers of users etc. BTW this is a line that has been in service for a long time, not a new line, and it doesnt improve, just gets worse.
Is it me or is this normal?
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- nealuk
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29 Nov 2011 11:01 #70255
by nealuk
Replied by nealuk on topic Re: internet connection showtime decreases through the day
If the line is re-syncing and getting lower / slower then this suggests there is a fault on the line.
Check the usual wiring faults, faulty microfilter, telephone extension cables disrupted etc. Dial 17070 on the line to perform a BT QuietLine Test (option 2). Any crackles or somilar should be reported to your line provider as a Voice Fault.
I would also run a BT speedtest to see what your Line Profile has been set to.
Regards,
Neal.
Check the usual wiring faults, faulty microfilter, telephone extension cables disrupted etc. Dial 17070 on the line to perform a BT QuietLine Test (option 2). Any crackles or somilar should be reported to your line provider as a Voice Fault.
I would also run a BT speedtest to see what your Line Profile has been set to.
Regards,
Neal.
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