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Deny Rule - OK Button greyed out

  • pg_bennett
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16 Jan 2015 14:47 #1 by pg_bennett
Deny Rule - OK Button greyed out was created by pg_bennett
Hello,

I am trying to set up a Deny rule on my 2830n v2 on 3.7.4.1 for WAN -> LAN and as soon as I select "Block immediately" or "Block if no further matches" the OK button is greyed out.
Am I missing something very simple ? I have done the same rules on my older 2820 without issue. I like to be explicit with certain rules and set up a Deny Policy first before Allowing specific incidences - or can I rely upon the default rule ?

Thank you

Paul

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  • pg_bennett
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21 Jan 2015 00:25 #2 by pg_bennett
Replied by pg_bennett on topic Re: Deny Rule - OK Button greyed out
Hi,

I've just tried the same on a 2860 and have not had any problems at all. Could this be a bug ? Or more likely, is there setting that I could possibly have changed that might make it react in this way ?

Any ideas welcomed

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21 Jan 2015 15:05 #3 by pg_bennett
Replied by pg_bennett on topic Re: Deny Rule - OK Button greyed out
I've just had conformation from Draytek that this is a firmware issue and should be resolved by an update.

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29 Jan 2015 11:45 #4 by gazadm
Replied by gazadm on topic Re: Deny Rule - OK Button greyed out
Hi Paul
I did a 4 hour round trip to a customer site to replace a 2830n. The new unit was a 2830n V2. I spent hours on site trying to get the deny rules to work as per the existing unit.
If its a firmware issue how the hell did these units get passed quality assurance testing ? You can imagine my anger !!!!!!

Rant over

Gary

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05 Mar 2015 13:41 #5 by egate1
Replied by egate1 on topic Re: Deny Rule - OK Button greyed out
Same bug just cost me several hours of my life......

ps I have tried firmware updgrade to Firmware 3.7.4.2 v2 - no help

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  • crash2000
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25 Mar 2015 15:42 #6 by crash2000
Replied by crash2000 on topic Re: Deny Rule - OK Button greyed out
Same problem here with greyed out button - This is fixed with 3.7.8

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