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Vigor 2860 ac with Huawei E3272 on EE - USB not recognised

  • deltahw
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23 Mar 2016 11:37 #85709 by deltahw
Vigor 2860 ac with Huawei E3272 on EE - USB not recognised was created by deltahw
Hello,

I have a Vigor 2860ac 3.8.2_vt2, and a Huawei e3272 LTE USB modem with an EE sim card.

The 2860 works as expected with the talktalk adsl line, the issue is that the Vigor does not seem to recognise the Huawei E3272, even though it is listed in the modem compatibility list for the 2860 model of Vigor.

Randomly it also does not appear as connected on the dashboard. I don't even think I've seen it in the USB devices list under the modem header.

I've had the USB modem connected to a laptop and it has behaved normally - just doesn't seem to work with my Vigor.

Any hints, tips or blindingly obvious statements would be much appreciated at this stage as I'm stuck.

I'm going to see if it works in the 2830 I've got back at the office.

Below is the Syslog data:

"2016-03-23 11:32:07", "[4G]<5> device[0x12D1 0x1506] interface[4] class[0x08] subclass[0x06] protocol[0x50] try to probe"

"2016-03-23 11:32:07", "[4G]<5> device = 0x00000000"

"2016-03-23 11:32:07", "[4G]<5> ----> usb_net_probe()"

"2016-03-23 11:32:08", "[4G]<5> Huawei E398 modem mode"

"2016-03-23 11:32:08", "[4G]<5> MAC: 00:1E:10:1F:AB:D2"

"2016-03-23 11:32:08", "[4G]<5> usb_control_out() failed! [err = -19] in send_control_req() [usb_net_driver.c, line 604]!"

"2016-03-23 11:32:08", "[4G]<5> usb_control_out() failed! [err = -19] in send_control_req() [usb_net_driver.c, line 604]!"

"2016-03-23 11:32:08", "[4G]<5>
> setup packet 8 bytes"

"2016-03-23 11:32:08", "[4G]<5> 0000 C0 9A 00 05 00 00 04 00 ........"

"2016-03-23 11:32:08", "[4G]<5> "

"2016-03-23 11:32:08", "[4G]<5> usb_control_in() failed! in send_control_req() [usb_net_driver.c, line 556]!"

"2016-03-23 11:32:08", "[USB]usb_set_interface: interface=4 alternate=0"

"2016-03-23 11:32:08", "[USB]num of interfaces=5"

"2016-03-23 11:32:08", "[USB]Device Class:SubClass:Protocol = [00:00:00] "

"2016-03-23 11:32:08", "[USB]Per-interface classes "

"2016-03-23 11:32:08", "[USB]Interface: 0 "

"2016-03-23 11:32:08", "[USB]Interface Class:SubClass:Protocol = [ff:02:10] "

"2016-03-23 11:32:08", "[USB]Vendor class "

"2016-03-23 11:32:08", "[USB]EndpointAddress=81 (in), Attributes=03 (Interrupt) "

"2016-03-23 11:32:08", "[USB]EndpointAddress=82 (in), Attributes=02 (Bulk) "

"2016-03-23 11:32:08", "[USB]EndpointAddress=01 (out), Attributes=02 (Bulk) "

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