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Vigor2860n connection to Virgin Media Hub 3 disconnects

buddylove_123
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27 Aug 2016 08:59 #1 by buddylove_123

Vigor2860n connection to Virgin Media Hub 3 disconnects was created by buddylove_123

I have been getting random disconnects with my Vigor2860n router on the WAN2 connection with my Virgin Hub 3 modem.

I have the Virgin router setup as a modem and I followed the youTube video https://www.youtube.com/watch?v=PLfGviIzXDk to configure the DrayTrek router, I get random disconnects and when I check the Virgin router I can see the internet is always up so I know there is no issues with Virgin router. Is there something I have not done, please help.

Thanks

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theia
User

27 Aug 2016 11:14 #2 by theia

Replied by theia on topic Re: Vigor2860n connection to Virgin Media Hub 3 disconnects

BuddyLove_123 wrote: I have been getting random disconnects with my Vigor2860n router on the WAN2 connection with my Virgin Hub 3 modem.

I have the Virgin router setup as a modem and I followed the youTube video https://www.youtube.com/watch?v=PLfGviIzXDk to configure the DrayTrek router, I get random disconnects and when I check the Virgin router I can see the internet is always up so I know there is no issues with Virgin router. Is there something I have not done, please help.

Thanks

Hi Buddy,

RANDOM REPLY.. :-)

I am not an expert here and someone else can answer your question more logically, but I just wondered if you were using Windows 10 Anniversary Edition?

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buddylove_123
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27 Aug 2016 14:04 #3 by buddylove_123

Replied by buddylove_123 on topic Re: Vigor2860n connection to Virgin Media Hub 3 disconnects

Running Windows 10 Professional but windows has nothing to do with it as its the routers are communicating with each other.

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theia
User

27 Aug 2016 16:06 #4 by theia

Replied by theia on topic Re: Vigor2860n connection to Virgin Media Hub 3 disconnects

BuddyLove_123 wrote: Running Windows 10 Professional but windows has nothing to do with it as its the routers are communicating with each other.

Cool.
This is probably irrelevent then.
It's just that ever since I did a clean W10 Pro install (in fact twice) I am getting intermittent disconnects, or it seems like the bandwidth goes totally just to the strongest reception user.
Previously using the Previews and the builds before the AE it was a delight, and very stable. Not so now.
I'm going through everything now.

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eric.jansen
User

28 Aug 2016 10:32 #5 by eric.jansen

Replied by eric.jansen on topic Re: Vigor2860n connection to Virgin Media Hub 3 disconnects

If the disconnects are regularly (approx every 36 min) than this is a known fault with the Vm Superhub 3 in modem mode and affecting not just Draytek routers behind the SuperHub 3 in modem mode.

http://community.virginmedia.com/t5/Networking-and-wireless/Hub-3-Modem-Mode-Repeated-Drop-Outs-Resets/m-p/3142653#M107604

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theia
User

03 Sep 2016 17:38 #6 by theia

Replied by theia on topic Re: Vigor2860n connection to Virgin Media Hub 3 disconnects

eric.jansen wrote: If the disconnects are regularly (approx every 36 min) than this is a known fault with the Vm Superhub 3 in modem mode and affecting not just Draytek routers behind the SuperHub 3 in modem mode.

http://community.virginmedia.com/t5/Networking-and-wireless/Hub-3-Modem-Mode-Repeated-Drop-Outs-Resets/m-p/3142653#M107604

Thanks for the info.
JFI
I also seem to have found out that my Windows 10 Pro problem seem to be down to a faulty Plusnet router which was used at the request of Plusnet support. I have substitude a temporary one and it seems to now to be ok, and not have so many glitches as before.

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