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SKY MER and 2860

  • robertb24
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05 Jan 2018 21:35 #1 by robertb24
SKY MER and 2860 was created by robertb24
Just letting everyone know what the latest firmware 3.8.6 breaks something and SKY Mer will no longer login.

gone back to 3.8.4.6 which seems to work and logs in fine to Sky

Rob

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08 Jan 2018 09:59 #2 by admin3
Replied by admin3 on topic Re: SKY MER and 2860
That's unfortunate, could you possibly contact support about that so that it can be corrected for the next firmware release?

I'm not aware of any changes in the firmware to how DHCP is handled on the WAN that could cause that.



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  • icornish
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11 Jan 2018 22:16 #3 by icornish
Replied by icornish on topic Re: SKY MER and 2860
Interesting... mine seems OK, though we did have an issue today where the DNS servers weren't responding to us... Quickly changing to opendns sorted that :-)

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17 Jan 2018 21:59 #4 by icornish
Replied by icornish on topic Re: SKY MER and 2860
It is interesting to note that for a couple of nights now, we've had issues seemingly related to DNS & DHCP. Downgrading this evening to 3.8.5.3 resolved the issues, so perhaps there is an issue with Sky MER compatibility.

Email sent to Draytek.

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26 Jan 2018 05:54 #5 by icornish
Replied by icornish on topic Re: SKY MER and 2860
For the benefit of all other readers, Draytek support suggested a reset and then re-create the WAN connection with all the required DHCP settings. This has been shown to work well so far.

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  • robertb24
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02 Jun 2018 22:15 #6 by robertb24
Replied by robertb24 on topic Re: SKY MER and 2860
Just thought I would try all this again. Using the latest 3.8.8 firmware.
I factory reset the router on the new firmware and use all the defaults apart from the usual 101 for the WAN and the SKY MER details. Same as it was and refuses to login.
On this same config I downgraded back to 3.8.4.5 and logs in straight away.
Seems something odd with the firmware maybe but anything about 3.8.4.5 refuses to login to Sky MER

any ideas?

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