DrayTek UK Users' Community Forum

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Creating Draytek support account

  • rampak
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22 Sep 2018 15:58 #1 by rampak
Creating Draytek support account was created by rampak
I'm sorry if I'm being really thick here, but I cannot create a Draytek user account. I have filled in all the details on the "Create New account" page and get to the bottom where there is a check box to acknowledge that I have read and accept the terms and conditions. I have read the terms and conditions page but I cannot check the box to accept. The other "I do not accept" stays checked.

What is the magic trick I am missing? It's driving me mad!

Thanks for any help

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  • rampak
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24 Sep 2018 14:01 #2 by rampak
Replied by rampak on topic Re: Creating Draytek support account
OK sorted it.

If I use Google Chrome (desktop version) it won't let me select the "agree" check box.
If I use Microsoft Edge it works fine.

I hope this might help someone else with the same problem.

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25 Sep 2018 17:06 #3 by admin3
Replied by admin3 on topic Re: Creating Draytek support account
Thanks for detailing what wasn't working, it looks like that's fixed now with Chrome and other browsers.



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