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Vigor2860n WLAN Menu Missing??

  • richardjb
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24 Jul 2019 13:36 #1 by richardjb
Vigor2860n WLAN Menu Missing?? was created by richardjb
I apologies if this has been answered elsewere, I have seen LOTS of similar emails but NO solutions.

I have a Vigor 2860n and recently noticed Wifi Issues but when I logged into the router to check settings I noticed the menus were missing - I've now tried most of the firmware variants on the FTP site -- https://www.draytek.com.tw/ftp/Vigor2860/Firmware/ with the RST and ALL files, performed inumerable resets, but nothing works. I am now using my trusty old TP-Link, but would prefer to get the Draytek working.

I assume this is a Draytek Bug / Code Defect, is there a Solution known?

Thank you in advance

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  • hornbyp
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24 Jul 2019 15:03 #2 by hornbyp
Replied by hornbyp on topic Re: Vigor2860n WLAN Menu Missing??
Not something I've encountered, but ...

You could try the 'UK' firmware, from here: https://www.draytek.co.uk/support/downloads/vigor-2860

If the Wifi function just stopped working, it could be a hardware fault. I think Draytek's routers use a plug-in Wifi module, that you might be able to 're-seat'. Unusually, for me, I've not dismantled my 2860 :wink: - so this may not be the case.

Otherwise, you could log a call with Draytek: https://www.draytek.co.uk/support/contact-support , or failing that, enter into dialogue with the supplier: https://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product

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  • richardjb
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24 Jul 2019 15:34 #3 by richardjb
Replied by richardjb on topic Re: Vigor2860n WLAN Menu Missing??
Yes I've tried them all -- the menu has simply vanished at some point I presume after a firmware upgrade.

Ill probably try the support page thank you but was hoping someone thats also experienced it, chirps in. The router is only just over a year old :-(

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  • saqqara
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24 Jul 2019 16:44 #4 by saqqara
Replied by saqqara on topic Re: Vigor2860n WLAN Menu Missing??
Have you switched the wireless off - button on the front on the device

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  • richardjb
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29 Jul 2019 12:58 #5 by richardjb
Replied by richardjb on topic Re: Vigor2860n WLAN Menu Missing??
No, Ive not switched it off, at least that I am aware of -- although I didnt know that switch was there (I don't use WPS)

What is more interesting is that after Telneting to the router there are no WL options in the CLI -- so its like the entire Wireless LAN capability has been deleted, yet the rest of the router is working fine

Any ideas anyone??

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  • hornbyp
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30 Jul 2019 11:30 #6 by hornbyp
Replied by hornbyp on topic Re: Vigor2860n WLAN Menu Missing??
If you switched off Wifi with the switch, you can still re-enable it via the GUI.

The fact that there is no sign of Wifi-related options, means the firmware has not detected the Wifi module (the same firmware is used on wireless and non-wireless models).
So either the Wifi module is kerput ... or if you're really lucky has managed to fall out (Assuming that this model does in fact have a removeable Wifi module).

(Or possibly, because you have a totally inappropriate firmware loaded)

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