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Unable to RDP but could before 2862n

  • jnewman93
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18 Dec 2019 15:42 #1 by jnewman93
Unable to RDP but could before 2862n was created by jnewman93
At my wits end, we have a new ISP and they gave us a Draytek. However as before with the previous ISP and the router they provided I was able to RDP into the server remotely using the Public IP. Since changing ISP and using the new Draytek, I am unable to RDP as I could before despite using the Public IP assigned to the new draytek router. I have watched youtube videos and read draytek manuals, and no desired effect. I have a 2862n

I would Appreciate any help


Thanks

Jamie

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  • rolandrat
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23 Dec 2019 13:11 #2 by rolandrat
Replied by rolandrat on topic Re: Unable to RDP but could before 2862n
You dont say what you have tried, I guess you have already done the port forwarding etc?
Might be worth checking with your ISP to see if they block RDP (unlikely but possible).

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  • e.ringrose
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30 Dec 2019 15:42 #3 by e.ringrose
Replied by e.ringrose on topic Re: Unable to RDP but could before 2862n
I'd check with your ISP as they may be blocking RDP due to the recent security issues with it.

Ensure you have a port forwarding rule enabled in the firewall as this won't be enabled by default as it sounds like this was previously enabled on the old router.

Add a USB and enable syslog on the firewall to see if the traffic is reaching the firewall.

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