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Unable to access Vigor 3900 web page

  • jameswiltshire
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13 May 2020 08:44 #1 by jameswiltshire
Unable to access Vigor 3900 web page was created by jameswiltshire
Hi,

I have an issue with one of our Vigor 3900 routers that we can`t access the web page, telnet or ssh into the router. The act light is blinking once a second as normal and we have not done any firmware updates. We had the same issue a few weeks ago which sorted itself out but this time i`m stuck.

Almost our whole company is working remotely so i`m wary of rebooting the router but i have no way of currently accessing the router.

Any one got any ideas?

Thanks

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  • rolandrat
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13 May 2020 14:31 #2 by rolandrat
Replied by rolandrat on topic Re: Unable to access Vigor 3900 web page
Not aware of anything else to try, I assume its still working in so far as people are working remotely, all you can do is arrange a power off and on at agreed time.
These things happen, it should only be <5 mins downtime.

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  • jameswiltshire
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13 May 2020 14:34 #3 by jameswiltshire
Replied by jameswiltshire on topic Re: Unable to access Vigor 3900 web page
Thanks for the reply. Everything is still working, people can remote in and access drives and systems but i just can`t access the web page to check when people are having issues. I`ll have to power cycle at some point but this is the second time it has happened in a few weeks which worries me especially as the site is 240 miles from where i am if it all goes wrong.

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