m0ngr3ll wrote:
Hi all, my setup has been working great for months, no changes made to it including any recent updates, then within the past two weeks my speeds have been a download of between 26-40 for what should be 63 on an Ethernet connection and 1 or lower upload out of what should be 18/19.
I'm with Sky, who I got in touch with and confirmed there's no fault with the line (Tested the Sky SR102 Router and speeds were what they should be). The Vigor 130 is a bridge for my Netgear XR500, spoke to them and the XR500 seems to be fine.
The Vigor 130 seems to pick and choose after a reboot if it feels like giving me full speeds or not, weirdly when it has this problem it seriously lower my Upload speeds to 1035 but increases the Download to around 69000 but I don't get more than 40 download. Even weirder, download speeds over Wifi perform better, reaching around 51.
I e-mailed support who told me to try the VDSL Snr -20 command, which didn't work, then they told me to phone support which I don't have time to do at the moment so I'm hoping someone on here can help me out.
Thanks!

AdrianH54 wrote:

You don't have time to phone support but do haver time to write here and wait hours/days for an answer?

AdrianH54 wrote:
1) try a new ethernet cable from modem to router.

2) factory reset the modem

3) reflash the firmware

4) test the modem with a different power supply, failing adapters are a frequent cause of things like this.

5) what firmware are you running?

6) when you have an issue get a full set of stats from the modem so we can see if they show an issue.