New models may be more energy efficient?

Maybe a brand new shiny white one looks a lot nicer than an 8 year old tarnished yellow one, and looks 'faster' as its shinier?

They all seem to 'ripen' and go yellow as they mature, bring back the green!!

I've had a 2860 for a lot longer than 5 years and it's solid as a rock. In fact, I've had two (worked away from home for a couple of years so set up separate broadband) and they've both been fine. Prior to the 2860, I had a 2820 and I had a 2600 before that. They never let me down.

I'm currently on FTTC (VDSL) getting 70Mbps download which seems perfectly adequate to me. If I wasn't moving to 900Mbps FTTP, I'd keep it - the only reason for a change is that the 2860 limits throughput through the Firewall to 300Mbps.

I'm a bit surprised at Zen (my ISP since 2013) - they're been a bit more flexible in their thinking in the past. I suspect their tech support is having to cope with much higher user numbers in recent years, so we may not get the quality if response we used to

Agreed nick101.
It's just a stock response by someone who's not really interested in investigating the real reason.
I've started logging the dropouts. I've had 6 since 28/1 and 4 of those have occurred in the same 1-hour time slot in late afternoon.
Perhaps my like me my silver-haired router needs to stop for tea and biscuits occasionally?

You may already have tried this, but on the one occasion I had an issue with one or other of the routers, I reset it to factory defaults and re-configured it from scratch (having written down the settings first, of course )

Off-topic, but I'm surprised at the number of people who seem to have followed the same path as me; 2600 -> 2820 -> 2860 -> 2927 (or other FTTP router).

FWIW I did potentially have issues with my 2860 where it kept dropping the connection, I ended up borrowing one to see if it made any difference, and from memory it did until I got FTTP and then got the 2927.

Cheers,

Steve.