DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Product Registration 404

  • benlillie
  • Topic Author
  • Offline
  • New Member
  • New Member
More
15 Sep 2022 08:53 #1 by benlillie
Product Registration 404 was created by benlillie
Been trying to activate the Web-Filter License on my DrayTek Vigor 3910. I get to https://myvigor.draytek.com/products/register after being redirected from my router but after filling out the name and pressing submit I get a 404 error as shown in the image below. Any help would be appreicated.

Please Log in or Create an account to join the conversation.

  • lordforbes
  • User
  • User
More
16 Sep 2022 08:24 #2 by lordforbes
Replied by lordforbes on topic Re: Product Registration 404
Strange - I've got a similar issue trying to add my Draytek 3910 to myvigor. I get redirected to screen https://myvigor.draytek.com/products/register/XX-XX-XX-XX-XX-XX/confirm (where XX-XX is the MAC address of the Router) and after 30 seconds or so it times out with the error 'Adding Device Failed'

I've raised a ticket - i''ll update here if I get a response

Please Log in or Create an account to join the conversation.