getting a connecting issue with my drayteck vigor 2960 firewall/router

some users vpn connect okay
one user is giving me this message in the syslog - how do i find this file or edit its contents ?

<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: Check Remote IP Address : MyUser is coming from 109.147.193.48. Accept!
<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: Check Time Setting : MyUser no time restriction. Accept!
<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: [PPTP Debug]: checked data file:27743 is consistent with its process, PASS
<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: [PPTP Debug]: dynamic IP profile:MyUser requests to dial in
<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: PPTP-CHAP: dynamic IP account[MyUser]
<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: Warning - secret file /etc/ppp/chap-secrets has world and/or group access
<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: No CHAP secret found for authenticating MyUser
<141>Mar 19 13:21:38 HH-FIREWALL01: pptp[24044]: Peer MyUserfailed CHAP-V2 authentication

dobdo815 wrote:
how do i find this file or edit its contents ?

I don't think you do...
...I think it's just saying that this user is not setup.

Is the 2960 implementing a case-sensitive match? ... i.e. a conflict of the Microsoft and unix worlds?

See also :arrow: https://resources.infosecinstitute.com/the-pptp-vpn-protocol-is-it-safe/ regarding PPTP.