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Internet not working when on WiFi

  • cgibbonsduo
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24 Jun 2021 10:40 #1 by cgibbonsduo
Internet not working when on WiFi was created by cgibbonsduo
Hi all,

We have a DrayTek 2862 in place that is using LTE as the main connection (no other WAN connectivity). When plugged in via ethernet, absolutely no issues. When you connect to the WiFi it won't connect to the internet at all. Using a phone (same mobile network), the WiFi devices work fine when tethered to it so it looks to be an issue with the DrayTek somewhere.

I've tried upgrading the firmware from 3.9.4.1 to 3.9.6.1 but it broke the LTE and would not allow it to connect at all, so I've had to downgrade it back to the original version.

Has anyone seen this before?

Many thanks

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28 Jun 2021 10:21 #2 by piste basher
Replied by piste basher on topic Re: Internet not working when on WiFi
If you're using VLANS is it possible that you haven't assigned any SSID's to LANS which have internet access?

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