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WiFi periodically disconnects on 2866ax
- grahame
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From when I bought it in Feb 2023 until the last couple of months it worked perfectly, so maybe a recent firmware upgrade has caused the issue? I'm on 4.4.5.2_BT
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- Soufie
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Got my 2866ax a week ago. Upgraded not to 4.4.5.2_BT and set it up. Don't think I changed much from default choices. All seemed fine.
Within a couple of hours the wireless died. The only thing to fix it was a reboot.
Since then I've found this thread...so I've tried:
- Separating 2.4GHz and 5GHz
- Disabling 2.4GHz
- Disabling 5GHz
The lights on the router indicate that everything is fine.
On the client side the behaviour varies:
- No new devices can connect
- Existing devices may or may not appear to be connected (but none of them are, everything just times out - ping, http, etc.)
Any hints or tips much appreciated.
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- ianfretwell
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Do you have a Sky Q setup in the same property? - if so have a good look at how that's setup as Sky's networking leaves a lot to be desired.
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- John
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The 2925AC was solid on Wifi once I set 5ghz to band 36 so DFC did not happen. So for the past few years its been running fine with the only issue being the 5ghz does not like walls.
I couldn't do a direct settings transfer between the 2925 and the 2865 but was able to move the items such as ip bind listing etc. I then sat on two PCs connected to the 2 routers and went page by page and set them up identically where possible.
The wifi performance is worse on the 2865, random lockouts only cured by connecting to another wifi SSID and then back again, also sometimes not able to connect to some SSID's at all.
I am on firmware 4.4.5.2_BT so am going to try 4.4.5.3 RC3 to see if it improves, if not then the drill is coming out and the network cables are being installed.
No SKY to interfere and security set to WPA2/PSK.
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- ianfretwell
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There has been no further progress on resolving your issue.
The issue is caused by a known hardware limitation with the Wi-Fi AC chipset (2135ac/2765ac/2927ac/2865ac/2866ac),
This cannot be resolved by updating firmware.
They mentioned that 5 GHz can work at 80 MHz when 2.4 GHz is disabled.
Also, "5GHz will not work on higher channel bandwidth unless 2.4 is set to 20/40MHz or 40MHz."
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- John
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