DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

SysLog Runtime Error

More
06 Jul 2009 11:45 #7 by sensimilia_uk
Replied by sensimilia_uk on topic SysLog Runtime Error
Actually I tell a lie if you set the Logs saving it also crashes but does not tell you until the next time you start the syslog.

Any help will be apprciated

Please Log in or Create an account to join the conversation.

More
07 Jul 2009 10:39 #8 by bohemiath
Replied by bohemiath on topic SysLog Runtime Error
Hi,

I'm having the same issue running Syslog 4.2 on Windows Server 2003 as soon as you enable save to log or db it throws a runtime error after about a minute. I've tried uninstalling and removing the registry keys but no difference.

Anyone have any ideas?

cheers

Please Log in or Create an account to join the conversation.

More
07 Jul 2009 15:25 #9 by sensimilia_uk
Replied by sensimilia_uk on topic SysLog Runtime Error
Ive emailed tech support with a link to this forum but whether they respond or not is another question.

I have not tried on windows XP but I too have tried it on 2 windows 2003 servers and both do exactly the same.

Please Log in or Create an account to join the conversation.

More
07 Jul 2009 16:38 #10 by macavity
Replied by macavity on topic Router Tools
Warning: Any change to the registry are at your own risk! If you're not comfortable with editing the registry then I strongly recommend you do not attempt the changes listed below

I had this issue as well. To solve it I uninstalled router tools and then went into the registry and removed any sub-folders relating to Syslog in:

HKEY_CURRENT_USER\Software\DrayTek\

E.g.
HKEY_CURRENT_USER\Software\DrayTek\SyslogRd
HKEY_CURRENT_USER\Software\DrayTek\Syslog_3.6.1

I did not delete the HKEY_CURRENT_USER\Software\DrayTek\ entry.

I then re-installed syslog and all has been fine since.

Please Log in or Create an account to join the conversation.

More
07 Jul 2009 16:48 #11 by sensimilia_uk
Replied by sensimilia_uk on topic SysLog Runtime Error
Have tried all different options in the reg, and now the one you advised but it still fails can you tell me are you on the same version as myself?

Please Log in or Create an account to join the conversation.

More
07 Jul 2009 16:51 #12 by macavity
Replied by macavity on topic SysLog Runtime Error
Ooh. Just found out that the issue returns if I setup recording again. Ut oh.

Please Log in or Create an account to join the conversation.

Moderators: Sami